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Mid-sized US International Airport


Austin, TX




City of Austin – Austin-Bergstrom Maximo Enterprise Asset Management & CMMS Implementation

As the second-fastest growing, mid-sized Airport in the United States, it is an economic engine supplying over 74,000 direct and indirect jobs in the Central Texas region. Its reflection of local food, music, art, and customer service has earned this Airport recognition—including Runner-Up for Best U.S. Airport in Fodor’s 2019 Travel Awards.

Since 2009, Electronic Data, Inc. (EDI) has been the Asset Management Consulting firm for the Airport spanning a wide array of consulting and software implementation tasks. For one of the first tasks, this Central Texas Airport did a market review of Commercial off the Shelf (COTS) Tier 1 and 2 Enterprise Asset Management (EAM) / Computerized Maintenance Management System (CMMS), and selected IBM’s Maximo EAM/CMMS to replace the existing system. The primary drivers behind using Maximo include:

  • Increase labor efficiency and reduce overall maintenance costs
  • Implement effective equipment-based maintenance schedules to reduce downtime
  • Manage work order processes to ensure on-time delivery
  • Improve overall warehouse and inventory management
  • Model various scenarios to determine optimum asset levels and drive decision making
  • Develop business processes and system capabilities for the tracking and charge back of airline and tenant maintenance services

In the years since the original implementation, EDI has helped this Airport upgrade the Maximo system as well as introduce numerous process and system enhancements to improve work management efficiency and data analysis capabilities. In addition to the projects detailed below, EDI also provides direct on-going support for Maximo through our Customer Care service desk.

Scope of Work Included:

Maximo Implementation

  • Improvement to Planning and Scheduling functions
  • Implementation of Maximo Workflow functionality
  • Improvement to Facilities Maintenance Work Request, Triage and Approval
  • Implementation of IBM Maximo Mobile Work Manager
  • Implementation of EDI’s SuiteReq, Work Request portal
  • Implementation of FAA Part 139 Airfield Inspections and NOTAM tracking functionality
  • Improvement of Inventory Management Processes
  • Implementation of IBM Maximo Mobile Inventory Manager
  • Definition of System Data Standards (Location and Asset Hierarchies)
  • Asset Walkdown and Loading Services

Maximo Upgrade

EDI was selected to upgrade of all their current IBM Maximo environments, EDI Airfield Inspection (Part 139), and EDI SuiteReq.

The scope of this project included:

  • A System Health Assessment of the Airport’s IBM Maximo Environments.
  • The upgrade of all ABIA IBM Maximo environments (Development, QA, and Production) from version to IBM Maximo version 7.6.
  • The upgrade of EDI Airfield Inspection (Part 139) to the most current version.
  • The upgrade of EDI SuiteReq to the most current version.