City of Pompano Beach – IBM Maximo 7.6 Implementation

OWNER

Florida Utilities Department

LOCATION

City of Pompano Beach, FL

SERVICES

INDUSTRY

Public Utilities

KEY CONTACT

Steve Bisch

City of Pompano Beach – IBM Maximo 7.6 Implementation

The mission of the City’s Utility Department is to provide superior utility service while creating exceptional value. Utilities provide water, reuse, wastewater and stormwater services in an environmentally and financially responsible way with respect to the role of government in protecting the public’s interest.

As the Utilities Director with the City has said “The water flowing out of your tap has travelled through 274 miles of pipe, and has been treated, disinfected, and tested. Our crews work day and night to inspect and replace this pipe network and continuously treat, test and monitor the quality of the water.”

To help support this mission, the City selected EDI to implement Maximo 7.6 and establish an Enterprise Asset Management (EAM) program. The assignment entailed two projects to assess and reengineer the City’s Utilities Department business processes in order to incorporate current best practices and introduce modern technology to streamline daily activities for the organization’s Reuse Treatment Plant and Water Treatment Plant.

Scope of Work Included:

Implementation of Maximo 7.6
Implementation of Mobile Work Management Application
Definition of System Hierarchies (Locations and Assets)
Implementation of Inventory Management
Implementation of Work Management
Roll Outs to City of Pompano Beach’s Reuse Treatment Plant
Roll Out to City of Pompano Beach’s Water Treatment Plant

LADPW – NextGen MMS Maximo Upgrade and Services

OWNER

The Department of Public Works

LOCATION

Alhambra, CA

SERVICES

INDUSTRY

Public Utilities

KEY CONTACT

Steve Bisch

LADPW Maximo Upgrade – NextGen MMS Maximo Upgrade and Services

The Department of Public Works contracted Electronic Data, Inc. (EDI) to replace their existing Maintenance Management System (MMS) with a Next Generation MMS (NextGen MMS). The project was not the standard Maximo technical upgrade, from v6.2.3 to v7.6.0.9, but rather a reimplementation of the entire system. In addition to the upgrade of the core system, IBM Maximo Spatial was implemented, a new mobile solution was selected and implemented, and numerous process and system improvements were rolled out. The reimplementation also included several other integrations to meet the business needs of the Department and the four (4) corresponding divisions who use the system.

Scope of Work Included:

Upgrade of Maximo System from 6.2.3 to 7.6.0.9
Evaluation/Selection of Mobile Work Management Application
Business Process Evaluation and Engineering for Existing Work Management Processes
Maximo enhancement configurations for Work Order Tracking, 24×7 Dispatch activities, and disaster repair efforts
Upgrade and Expansion of Maximo Spatial Use for GIS Integration
Implementation of Mobile Work Management Application
Implementation of Keys and Cores Management System in Maximo
Conversion of more than 100 Custom Crystal Reports to BIRT
Performance Testing of Maximo
Retraining of Staff on Upgraded System and Revamped Processes

Massport – BOS – Maximo Enterprise Asset Management (EAM)

OWNER

North America International Airport

LOCATION

Boston, MA

SERVICES

INDUSTRY

Aviation

KEY CONTACT

Steve Bisch

Massport – BOS – Maximo Enterprise Asset Management (EAM)

Boston Logan International Airport (BOS) is the 19th largest airport in North America. It has four passenger terminals, A, B, C and E, are self-contained, each with its own ticketing, baggage claim, ground transportation service, free WiFi, and food and retail options. In all, there are 94 gates with contact jet bridges and nine regional jet gates at the airport, and more than 40 airlines fly nonstop to more than 100 domestic and international destinations. The International Airport employs approximately 17,000 employees and services over 48 million passengers per year, while also owning and managing commercial and residential property off airport.

EDI has provided a decade’s worth of consulting and implementation services for the Enterprise Asset Management Software (EAM) Maximo at this International Airport. This partnership has helped the Airport continuously improve their Maximo system and EAM program. EDI also continues to play a key role in helping the Airport manage and load the endless and ever-changing asset data that results from a constant state of construction at the airport.

Scope of Work Included:

Implementation for overall work management, inventory management and fleet management and supporting system configurations
Implementation of SuiteReq work request portal
Implementation of CIM Visual Scheduler tool
Establishment of System Hierarchies (Locations and Assets)
Establishment of Asset Lifecycle Management Standard Operating Procedures and Standards
Numerous Data Walkdowns and Data Migrations
Implementation of Pricing Agreements and Purchase Contracts to support “Market Basket” (vendor pricing agreement) practices for materials purchasing throughout the airport

Greater Toronto Airport Authority (GTAA) – EAM Maximo

OWNER

Greater Toronto Airport Authority (GTAA)

LOCATION

Toronto, Ontario, Canada

SERVICES

INDUSTRY

Aviation

KEY CONTACT

Steve Bisch

Greater Toronto Airport Authority (GTAA) – EAM Maximo

EDI provided the Enterprise Asset Management Software (EAM) Maximo, including their selected Mobile Solution for Toronto Pearson Airport. EDI also performed the EAM Process and Business Re-Engineering consulting in line with ISO 55000. EDI performed the implementation for overall work management, inventory management and fleet management all supported by mobile.

Scope of Work Included:

The implementation included all Enterprise Asset Management software configurations including the following:

Functional and Business Process Re-Engineering
Asset Hierarchies: Geo, System and Functional Hierarchies
Critical Asset Consequence of Failure including Failure Codes
Screen Configurations
Role-based Start Centers and Workflows with Notifications and Escalations
Custom Reporting
Mobile Preparation Bar Codes Processes and Procedures
Mobile Software and Implantation
Complete Data Migration
Overall Change Management and User Culture Change Consulting
Role-Based Training

Major U.S. Based Airline Real Estate Manager Implementation

OWNER

Major U.S. Based Airline

SERVICES

Implementations and Upgrades

INDUSTRY

Aviation

Major U.S. Based Airline Real Estate Manager Implementation

This Major U.S. based Airline carries the most domestic passengers of any US airline with services to over 100 destinations and ten additional countries. The Financial Accounting Standards Board (FASB) announced the first significant changes in years to how companies recognize assets and liabilities on their balance sheet. This required that this airline evaluate, select and implement a new solution and processes for real estate lease accounting and administration to ensure their compliance with this new FASB standard. EDI was selected by the airline to implement the Real Estate Module for Lease Accounting/Lease Administration.

Scope of Work Included:

The primary goal of this implementation was to ensure compliance with the FASB new accounting standards. The organization chose EDI because it enabled them to support the collaboration of Airport Affairs & Finance in a single system. The features and outcomes of this implementation as are follows:

Airport Affairs Lease Administration
- Automated Processes
- Auditable System
- Lease expiration notifications
- Led to Discovery of Lease Content Data Improvement
- Invoicing Process is Automated, Accurate and Efficient
- Lease Modifications are Synchronized across business units
Lease Accounting
Streamlined Accounting Review Process creates efficiencies
Journal Entry integrations to SAP maintains up to date and accurate accounting info in SAP
Disclosure, SOX, Validation Reports Support 10k Reporting

TBW – Computerized Maintenance Management System Implementation Services

OWNER

Regional Water Utility

LOCATION

Clearwater, FL

SERVICES

INDUSTRY

Public Utilities

KEY CONTACT

Steve Bisch

Tampa Bay Water CMMS – Computerized Maintenance Management System Implementation Services

The Florida Suncoast, with its more than 2.3 Million residents, formally created this regional Water Utility in 1998 and has a diverse collection of plants and assets spread across 3 counties which include water treatment, desalination, well fields, and a 15.5 billion gallon water reservoir. Tampa Bay Water (TBW) has operated on multiple disparate enterprise systems such as GIS, ERP, Document Repository and a homegrown second-tier Computer Maintenance Management System (CMMS), which lacked the desired synergy and return on investment (ROI) that was desired. Although they had successfully completed multiple capital improvement projects, TBW was still missing visibility into lifecycle costs and lacked insight on how to improve work to extend useful life of their assets. Ultimately, a more robust solution that supported an advanced Asset Management Program, as well as Reliability Centered Maintenance, was what TBW wanted.

Electronic Data, Inc. (EDI) was contracted to implement IBM Maximo as Tampa Bay Water CMMS, replacing the existing homegrown Enterprise Maintenance Management System (EMMS). The project consisted of installation, integration, configuration, training, documentation and project management, as well as an upgrade from Maximo 7.5 to 7.6. This project put TBW on the cutting edge of ISO 55001.

Scope of Work Included:

Implementation of Maximo 7.5 and (Later) Upgrade to 7.6
Definition of System Hierarchies (Locations and Assets)
Implementation of Maintenance Planning Including Job Plans and PMs
Implementation of Work Order Management
Implementation of Innovative Asset Condition Tracking to Prioritize Capital Improvements
Implementation of Maximo Spatial (Integration to GIS)