How SLC Has Realized a 20% Backlog Improvement Per Shift with eSAM and Arora Atlas®

How SLC Has Realized a 20% Backlog Improvement Per Shift with eSAM and Arora Atlas®

Salt Lake City International Airport (SLC) has consolidated three terminals into a new, single central terminal, thereby increasing annual passenger capacity by 50%. Kick-off to go-live of Maximo was achieved in less than 90 days, and SLC has not had to hire any additional maintenance staff to maintain the hundreds of additional assets.

This achievement was made possible by EDI, who implemented our Strategic Asset Management (eSAM) for airports Maximo EAM configurations, as well as the Fix, Inspect, and Request modules of the Arora ATLAS® mobile solition which integrate with Maximo to provide a seamless asset and data management system.

Download our infographic to learn how eSAM and ATLAS have allowed SLC to realize a 20% improvement of maintenance backlog per shift!

April 11, 2023April 11, 2023

Tips for Implementing a Maximo Work Request Tool

Tips for Implementing Maximo Work Request Tool

Tips for Implementing a Maximo Work Request Tool

It’s an exciting time at your organization because you (hopefully) read our tip sheet on selecting a Maximo Work Request tool and subsequently decided to maximize the efficacy of your Maximo Enterprise Asset Management System (EAM) and improve the experience of your customers by investing in a mobile tool.

Ideally, you selected a mobile solution that allows your organization to take advantage of Maximo’s unlimited requestors, features an easy-to-use, wizard-based interface that you will prepopulate with the information important to your organization, is driven by QR codes with Maximo asset data attached, and geo-references work requests to ensure your technicians can spend less time locating problems and more time fixing them.

To reap the most value from your new solution there is data you need to gather, technicians you need to train, stakeholders you need to inform and a host of day-to-day responsibilities you need to keep up with, all while learning and implementing this new technology.

To make your implementation process as seamless as possible, we’ve asked the experts at EDI— EAM Software and Maintenance Best Practices specialists with over two decades of experience implementing Maximo and mobile solutions that support it to share their best practices. Click here to download our tip sheet!

If you have questions about the process or benefits of implementing a Work Request tool, contact info@edatai.com to learn more!

March 28, 2023March 28, 2023

Our Guide to Improving Customer Experience

Today, 93% of consumers say that online reviews impact their purchasing decisions. And over 90% of c-level executives say that improving customer experience is one of their top three priorities for the next several years. But how do organizations begin to improve?

Download our infographic to view our guide that can help organizations improve customer experience.

February 21, 2023February 21, 2023

Tips for Selecting a Maximo Work Request Tool

Tips for Selecting Maximo Work Request Tool

Tips for Selecting a Maximo Work Request Tool

Does your organization want to improve customer experience and public perception? Are you struggling to address maintenance, cleanliness, or equipment issues quickly and efficiently?

If so, your organization may want to implement a work request tool that seamlessly integrates with your IBM Maximo software. Maximo allows licensees an unlimited number of requestors, which gives your organization the ability to empower anyone to provide valuable feedback on their customer experience for free!

There are several work request tools that integrate seamlessly with Maximo, but they are not all created equal. Click here to download our whitepaper to learn about some of the features and functionality you may want to consider when assessing a new work request tool.

If you have questions about the process or benefits of implementing a Work Request tool, contact info@edatai.com to learn more!

April 21, 2021November 16, 2022

Arora ATLAS® Fix and ATLAS® Inspect Implemented by Broward County’s FLL

CHADDS FORD, PA – Broward County’s Fort Lauderdale-Hollywood International Airport (FLL) has implemented ATLAS Fix and ATLAS Inspect, two modules from the Arora ATLAS^® suite of mobile products. The airport, which is owned and operated by the Broward County Aviation Department (BCAD), uses this technology to manage maintenance and inspection activities. The technology seamlessly integrates with the airport’s Enterprise Asset Management (EAM) System to provide real-time, actionable information. EAM systems combine software, systems and services to maintain and control operational assets and equipment.

The ATLAS mobile tools integrate with the EAM to allow technicians to perform and record critical maintenance activities and terminal inspections on-the-go. This data helps reduce operational expenses, streamline a single business process across all departments, and improve the experience of technicians and airport guests alike.

The Arora ATLAS^® suite of mobile products is now available for airports seeking to simplify and enhance asset management through the seamless convergence of asset and location data. These mobile integration tools allow stakeholders to track assets, analyze staff coverage, and ensure timely responses to incidents by combining data from previously disconnected systems to create a unified information platform.

Electronic Data, Inc. (EDI), a wholly owned subsidiary of Arora Engineers, Inc., was selected by BCAD to help maximize their Maximo EAM software and address their most pressing needs. EDI worked closely with BCAD to implement IBM’s Maximo EAM software and the Fix and Inspect modules of the Arora ATLAS^® mobile solution.

The ATLAS Fix mobile tool enhances maintenance operations by connecting work management and location services, replete with selectable map layers and building levels, providing maintenance staff with a unified, easy-to-use display to track and record maintenance activities and automate workflows. It also supports real-time alerts which allow airport staff to respond quickly to the needs of airport stakeholders.

ATLAS Inspect enhances the inspection process by enabling location services, allowing technicians to “Drop a Pin” and record findings with voice to text capability, provide photos, and display the location which requires follow-up work.

BCAD sought a mobile EAM product that allowed them to collect data in real-time which allows airport leaders to make informed, synchronized decisions to improve the overall airport guest experience.

“Prior to this implementation, we relied heavily on legacy radio communication and written record keeping”, recalls Mark Gale, CEO and Director of Aviation. “This technology enables BCAD team members to create a work order directly in the system with photo evidence in real-time, without the need to keep a hard copy. The technology is also automating our terminal inspections and connects to our Geographic Information System (GIS) to pinpoint the exact location and deploy personnel with the appropriate skills at the right time and for the right job. This allows us to maximize return on assets by reducing cost, increasing uptime, and enhancing guest experience.”

Contact EDI today to help your organization consolidate the critical asset data you need all in one easy-to-use mobile interface. EDI’s experts will work with your team to determine which Arora ATLAS^® modules are most appropriate for your facility to not only meet the complex needs of your facility today, but for years to come.

Visit https://www.aroraengineers.com/software/ for more information.

Click here to view the original press release on PR Newswire.

About Broward’s Fort Lauderdale-Hollywood International Airport (FLL) The Aviation Department is a self-supporting department of the Broward County Board of County Commissioners. It does not rely on local tax dollars for operations and capital improvements. FLL is located in Greater Fort Lauderdale in the heart of Florida’s Gold Coast. In 2019, the airport served 36.7M passengers with more than 380 departures a day and offered nonstop service to 84 U.S. cities and global connectivity to more than 66 international destinations in 33 countries. The Aviation Department also operates North Perry, a general aviation airport for private and charter aircraft operators. Call 954-359-6100 for more information. For updates on airport programs and services, follow us on Twitter, like us on Facebook, or visit fll.net.

Category: Product