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Top Considerations to Accelerate Digital Transformation and Optimize Operations

PTW Digital Transformation Article

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Top Considerations to Accelerate Digital Transformation and Optimize Operations

PTW Digital Transformation Article

Arora Engineers (Arora) and its subsidiary company EDI were recently featured in the January 2023 issue of Passenger Terminal World Magazine. Our team of asset data experts compiled their top considerations for the implementation of IT for Airports looking to accelerate digital transformation and optimize operations. Overall, the most important thing for airports to consider is that technology alone is rarely ever the full solution. Our experts advise that organizations need to look at the underlying business processes associated with the new technology to allow the investment to thrive.

Check out our tips to help your organizations accelerate digital transformations and optimize operations:

1. Start with an audit of the data you are already collecting. Organizations should look to see if your organization utilizes robust enterprise asset management (EAM) software and/or collect geographic information system (GIS)/building information model (BIM)/asset data. To leverage the technologies necessary to optimize your operations and asset management, you need to start with an accurate, complete virtual representation of your physical facilities and systems.

2. Establish clear operational and reliability goals. Make clear what the priorities of the functions are you are trying to optimize, such as public safety, customer satisfaction, cost per take-off, etc. It is also key to define which critical systems have the greatest effect on those measures (airfield, baggage handling, HVAC, etc. By establishing these goals, you can lay the foundation and prioritize a roadmap for what you need to get in place for both immediate impact and continuous improvement.

3. Invest in your foundational data. Save time and money by establishing data interoperability standards that de-silo your data in the capital development phase. This will allow it to be used and deployed by multiple departments and advanced enterprise systems (enterprise resource planning, building management system, EAM, GIS, digital twin, predictive maintenance, augmented reality/virtual reality, etc). From there, you can carry these data standards throughout the lifecycle of your facility to ensure the technologies achieve the desired outcomes.

4. Maximize the value and efficiency of your assets by implementing an easy-to-use mobile solution like Arora ATLAS. This is an excellent tool for your technicians who are in the field performing and recording critical maintenance activities and inspections on the go. This data helps reduce operational expenses, streamline a single business process across all departments and improve the experience of technicians and airport guests alike.

Arora’s Enterprise Solutions Group specializes in business process consulting, the most essential element of any innovative technology deployment, to help its clients figure out how they will use the new technology and data collected to improve passenger experience outcomes. Contact us today to learn more!

To read the full article, click here.

Buy Your Data the Right Way on Your Next Capital Project

Buy Your Data the Right Way on Your Next Capital Project

Buy Your Data the Right Way on Your Next Capital Project

Buy Your Data the Right Way on Your Next Capital Project

A capital project is an investment that builds on or improves a capital asset. They are typically large in scale and cost and involve significant resources and planning to complete.

What is a Capital Project?

A few examples of capital projects are airport terminals, railways, and roads. In the case of a capital project for a corporation, you might see the development of a facility  instead. A corporation allocates both financial and human capital to build or maintain new assets, and it’s not unusual for these types of projects to be planned for months or even years to make sure execution is seamless.

Data Analytics

Data analytics are crucial for monitoring, analyzing, and auditing capital project costs, as such analytics can provide insights on cost and schedule performance – along with a number of other trends – no matter the capital project at hand. 

Even though data-driven management for digital capital projects is a useful tool, it’s a tool that has yet to be optimized by most organizations. Old methods are still going strong, and many industries are wary of sharing their real-time data.

The FMI Report1  found that 95.5% of all data goes unused in engineering and construction, which can result in tremendous hidden costs for owners who often fail to consider the significant amounts of usable digital asset data that is created, used, paid for and then discarded when the project is handed over from the construction and design team.

These costs are incurred when, after their capital project is complete, those very same owners then pay to create a whole new set of identical digital asset data needed to implement asset management, work order and other key software systems relied upon to run their new facility. Therefore, they pay again for the very same data already created and left behind during the construction and design process.

Solution

Help bridge the gap between the capital project acquisition process and facilities management to ensure your facility is ready to go on day one with all the data needed to run a world-class operation utilizing data interoperability.

Establish data standards and templates at the outset of our capital project to ensure you receive the facility, system, and asset-related data needed to feed your Enterprise Asset Management (EAM) system and lay the foundation for predictive maintenance. 

When you use data interoperability to establish the foundation for your data analytics and buy data the right way on capital projects, your corporation can see a number of benefits. These benefits include:

  • The optimization of the systems and processes that your business currently uses.
  • The ability to predict demand in the future.
  • Improving facilities asset management.
  • The ability to prioritize capital investment where it counts.
When you use data analytics, your corporation can save significant time and money. Utilizing sophisticated analytics allows you to increase automation, utilize effective controls, and improve regular data monitoring across your company.

Getting insight from past performances to make future decisions can greatly impact your company. It allows you to predict trends more accurately, learn from past actions, and create more successful solutions. You can generate value with an analytics strategy that identifies, sizes, and prioritizes the enormous opportunities for your corporation, making strides towards a profitable future.

Understanding the Power of Data

Buying data and using it correctly gives your company the power it needs to move forward productively. It’s time to move into the future with the rest of the business sphere – don’t get left behind. Instead, utilize data analytics for your next capital project.
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5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

Updating your organization’s network of tools and services to facilitate real-time facilities management operations sounds easy enough at a glance. However, there are so many mobile solutions available in today’s market that exploring your mobile management options can quickly become daunting. 

As such, it’s wise to step into exploring different mobile solutions with a strategy in mind. Consider the following points while searching for an enterprise mobile solution so that your company can streamline facilities management operations and invest in a service that meets your every business requirement.

#1- Unique Operational Requirements

A significant variety of mobile solutions exist in today’s market, so to condense the number of solutions to choose from, business owners need to evaluate their unique facility management needs.

For example, when searching for mobile solution offerings, determine whether your company requires the following features and whether they’re available through the management and/or maintenance operations software you’re considering:

  • Data Collection & Analysis
  • Real-Time Facilities Management Capabilities
  • Order Management
  • Vendor Management
  • Asset Management
  • Inventory Planning
  • Maintenance Scheduling
  • Work/Labor Tracking
  • Document Storage/Organization

Organizations should also ensure the system provides a “Single Pane of Glass” where facility managers can view all of their smart and connected building system asset data in one place. Facilities are investing more capital than ever in smart and connected building systems, but to access this critical data, technicians and FM leadership often have to engage with multiple OEM apps to gather the appropriate information. . The best mobile solutions combine smart and connected asset data from the manufacturers and the systems themselves and allow facility managers to save time and money by combining all of this data into one easy to use information platform, eliminating the need to train staff to use multiple manufacturer platforms to extract necessary data.

#2- Integration Capabilities

Integration capabilities are critical for organizations that have already implemented a selection of programs and tools to streamline company functions. Discovering whether an enterprise mobile solution can be integrated with the current software is necessary for reducing complications and streamlining the process of adopting new programs.

#3- Support and Training

Many organizations are experiencing a “brain drain” post COVID, with large swaths of tenured staff retiring or facing leveraged buyouts to cut costs, resulting in many organizations losing critical institutional knowledge. The right mobile tool can help bridge the gap by collecting this information within the system which can then be passed down to the next generation of staff.

The timeline needed to learn how to use new software may decrease productivity in already overwhelmed workplaces, and ineffective training often leads to errors and delays. As such, training is an essential part of workplace efficiency, especially when using new tools and programs. Working with a mobile solution provider that offers support and training throughout implementation can help ensure that each user is informed about software functions and knows how to initiate each process they’re responsible for.

#4- User Interface and User-Friendliness

Even if a particular maintenance operations software covers every function your organization could ever need, implementation will not be a success if the software is too cumbersome to use. Choosing a user-friendly program with a clean interface can greatly simplify learning how to use the new software. Preventing employees and other team members from becoming overwhelmed is an ideal way to streamline information retention and avoid complications. An easy to use solution is essential because it encourages teams to more easily adopt the new technology as a natural part of their day-to-day operations.

#5- Security Measures

Finally, adequate security protocols are imperative when introducing real-time facilities management software to your organization’s network of tools. Protecting your company’s data from unauthorized access, theft, alteration, or loss helps secure the information your business depends on to function. It also simplifies security processes and frees up human resources so that employees can be dispatched to more engaging tasks.

In addition to researching solutions on your own, there’s an added benefit when providers offer product demonstrations. If you’re searching for a mobile solution to streamline your facility management operations, viewing a demo or speaking with software professionals will likely make your decision much more straightforward.

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Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Seventy-five percent of the world’s 130 busiest airports rely on IBM’s Maximo Enterprise Asset Management (EAM) software to get the most value out of their critical assets. Considering airports spend upwards of $7.7 Billion over the lifecycle of their assets to maintain them, we understand that they are often an organization’s most significant investment.

At EDI, we pride ourselves on our ability to help our clients transform from simply relying on planned maintenance to world class maintenance best practices that are part of a Reliability Centered Maintenance (RCM) program using their Maximo EAM software.

EDI has spent 20+ years helping airports implement Maximo EAM to do just that— in fact, EDI is the #1 US-based IBM Partner for Maximo for Aviation (MfA).

We assist our Aviation clients in maximizing return on investment not only for their assets, but also their EAM software application with a thoughtful, comprehensive set of configurations and documentation which we have named eSAM for Airports.

eSAM stands for EDI’s Strategic Asset Management, which is much more than just a software solution. eSAM is a comprehensive philosophy and program – it is a tool set that puts an organization on a path towards continuous improvement in EAM to achieve RCM.

eSAM is a consistent delivery of IBM’s best-in-class Maximo EAM System that is pre-configured based on ISO 55000 and other best practices to allow a reduced PO to Deploy time and a reliable support approach. eSAM includes airport specific modules such as FAA Part 139 Airfield Inspection, Local NOTAM, Facilities and Custodial Inspections, Lock Shop and Key Management, Warehouse/Inventory Management, GIS Integration, ERP Integration, Property Management Integration, BIM Integration, IoT Integration, Airport Maintenance Specific KPIs, Reports and Analytics, and much more.

The power of eSAM is that we have taken leading industry practices and Maximo configurations and packaged them together in an easily deployable product. eSAM provides not only software configurations but also consulting services to address shared challenges of the industry and in achieving RCM. Our team of experts provide business process implementation services to ensure the right culture change within our clients’ organization for a smoother adoption of EAM technology into their daily tasks.

Our two-fold approach, which focuses on both business processes and software implementation, provides a significantly more useful EAM system sooner compared to other software implementation providers.

The eSAM system benefits include considerable time reduction for personnel involved in the solution development and deployment, and lower overall cost of ownership with short- and long-term ROI. Additionally, eSAM is cloud hosted by our trusted partner, Projetech, who have provided expert, economical Maximo® as a Service (Maas) Cloud Hosting services for a variety of our most important clients for over a decade.

EDI has developed eSAM configurations for several other industries, including Life Sciences. To learn more about how you can implement an EAM system using our eSAM solution to save time, conserve resources, and get the most out of your assets, click here

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Upcoming Event: MaximoWorld 2022

Upcoming Event MaximoWorld 2022

Upcoming Event: MaximoWorld 2022

Upcoming Event MaximoWorld 2022

Electronic Data (EDI) will be attending Maximo World 2022 in Austin, Texas! Be sure to stop by booth #107 to meet the team and learn how you can save time and money with Data Interoperability Services!

EDI’s innovative Data Interoperability process prevents Owner’s from paying twice. Our team helps bridge the gap between the capital project acquisition process and facilities management to ensure our client’s facilities are ready to go on day one with all the data needed to run a world-class operation – all while saving millions of dollars over the life of the project and the facility.

To register for this event, click here.

Session Information:

Scott Yates, Chief Operating Officer at EDI, as well as Ian Redhead, Deputy Director of Operations & Maintenance at Kansas City International Airport, will be presenting “Kansas City Data Interoperability and Road to Digital Twin” at Maximo World 2022.

For as long as facilities have been built, there has been an immense challenge for organizations to acquire, assimilate and organize the data required to properly operate and maintain a facility that has been turned over to them. We all know the story, by the time a project reaches the stage of commissioning the facility and turning over the “as-built” drawings, equipment specifications and manuals, the project’s budget, schedule (and patience of the people involved) have long been expended. Organizations are left with a hodge-podge of information on their new facility and are left on their own to gleam the useful information out, or collect it themselves, to establish their operating and maintenance procedures. And that effort doesn’t even yet include preparing it for load into and use in their Enterprise Asset Management (EAM) system.

With the current capabilities of BIM and Maximo, the Kansas City Aviation Department is addressing this gap between “design” and “operate” head on and building a bridge across it that could be used for all future capital projects. For projects that leverage BIM as a primary design tool, Maximo has a standard feature to import the data from models automatically as well as an available plug-in to present the associated 3D models inline with it’s own applications like Work Order Tracking and Assets. With established design standards for BIM models to ensure you can always receive the data needed from contractors, to seamlessly and easily integrate into your Enterprise Asset Management system.

Date and Time: August 9th, 2022 from 1:00-1:45 PM CDT

Airport Maximo User Group Meeting

Joe Mahaz, PLSM, Founder and Senior Advisor at EDI, will be leading the upcoming Airport Maximo User Group Meeting at MaximoWorld 2022 in Austin, Texas. The meeting will include news related to AMUG business, updates on the upcoming May 2023 spring meeting, and will feature a panel of airport leaders. The panel will discuss new innovations in their Enterprise Asset Management implementation and/or upgrades at the airports, and how the airports have adjusted to the new norm. 

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Upcoming Event: Airport Maximo User Group Meeting at MaximoWorld 2022

AMUG-Meeting-at-MaximoWorld-2022

Upcoming Event: Airport Maximo User Group Meeting at MaximoWorld 2022

AMUG-Meeting-at-MaximoWorld-2022

Joe Mahaz, PLSM, Founder and Senior Advisor at EDI, will be leading the upcoming Airport Maximo User Group Meeting at MaximoWorld 2022 in Austin, Texas. The meeting will include news related to AMUG business, updates on the upcoming May 2023 spring meeting, and will feature a panel of airport leaders. The panel will discuss new innovations in their Enterprise Asset Management implementation and/or upgrades at the airports, and how the airports have adjusted to the new norm.

Date and Time: Pre-MaximoWorld Conference, August 8th, 2022 from 2:00-4:00 PM CDT

Location: JW Marriott, Austin, Texas, Hotel 2nd Floor Room 204

AMUG Steering Group

Chair: Mr. Joseph Mahaz, PLSM – Founder and Senior Advisor, EDI

Co-Chair: Ms. Brendalynn Taulelei, MBA –  Senior Manager, Asset Management and Logistics Aviation Maintenance, Port of Seattle 

Agenda
  • Introductions
  • AMUG Business
    • General Discussions
    • May 2023 Spring Meeting – Seattle
Airport Panel Open Discussion
Open DiscussionsIf you have any questions, please contact events@reliabilityweb.com
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Kansas City Airport Department Case Study

Kansas City Airport Department Case Study

Imagine being the head of a Facilities Management group that has maintained a particular facility for almost 50 years and being told that the entire facility is being replaced. Literally, every system and asset you have grown to know, understand, and maintain will be replaced by brand new systems and assets. Operational and maintenance procedures that you have developed over half a century will need to be rethought and restructured, or, at the very least, recreated for the new facility. Faced with that type of once in a lifetime organizational change, how do you ensure that you are putting your organization in the best possible position to efficiently utilize and effectively maintain the new facility?

For the new, $1.5 billion Single Terminal and Parking Garage at Kansas City International Airport (MCI), MCI applied an innovative approach to implementing asset management at the very beginning of the new terminal project. Arora Engineers (Arora), along with their wholly owned subsidiary, EDI, worked to ensure that operations and maintenance staff were in a position to use and maintain the entire new facility (the organizations most critical asset) from day one. MCI was therefore able to reduce their implementation costs by approximately 50% with a digital delivery compared to a traditional asset management implementation. 

To learn more about our work on the new terminal project, as well our Data Interoperability Services and how facilities can protect organizations from losing data when datasets are created, read our case study.

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Introducing Arora’s Enterprise Solutions Group and Data Interoperability Services

Introducing Arora’s Enterprise Solutions Group and Data Interoperability Services

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How Do You Implement an EAM?

What To Look For In Enterprise Asset Management (EAM) Solution?

How Do You Implement an EAM?

What To Look For In Enterprise Asset Management (EAM) Solution?

There are many different EAM systems and integrators whose implementation goals and processes vary greatly. If an organization is seeking to implement an EAM system to manage their assets, we recommend that they first define their goals for the system and clearly define what ‘success’ would look like. Whether they are seeking to increase labor efficiency and reduce overall maintenance costs, improve inventory management, develop business processes and system capabilities for the tracking and charge back of airline and tenant maintenance services, or improve health, safety, and environmental performance, there are EAM systems which can be utilized to help them more efficiently meet the needs of their organization today and in the future.

Organizational change management is one of the most important, and often challenging, aspects of replacing or implementing a new technology, but critical to the overall success of the project. The organization needs to decide that they are ready to invest in this necessary culture change and put the required resources and processes in place to help the organization through this process. The key components needed to enact this culture change include:

  • The organization needs to have a clear definition of success, and then ensure that those benchmarks are communicated to their selected EAM implementor.
  • Collaboration between the organization and their EAM implementor, to ensure that their goals and needs are met.
  • Internal team leaders and stakeholders who are enthusiastic about the system, and who understand the business requirements and ensure that the needs of all their team members are met while the system is in development.
  • Training of key staff who can then train their teams and demonstrate long term support for the system.

The length of the process depends on the goals of the organization, as well as the expertise and level of involvement of their chosen implementor. For example, Electronic Data, Inc. (EDI) recently assisted Salt Lake City International Airport (SLC) in implementing IBM’s Maximo Enterprise Asset Management system for their brand new, 4 million SF Terminal in just 90 days. In late July of 2020, EDI began by working in lockstep with the airport creating an outline of the functional requirements for their new enterprise asset management system. EDI then planned, configured, tested, trained, deployed Maximo and provided post-deployment support to SLC to ensure Maximo was operational for the opening of the first phase of the $4.1 billion redevelopment program in September of 2020.

The Airport wanted their new asset management system in place so the facility managers could ensure that equipment and systems in their new terminal would be properly maintained from the outset. Using EDI’s preconfigured eSAM for Airport’s solution, EDI rose to the challenge and the system was live in less than 90 days. Though, this quick of an implementation is rare— EDI was recently awarded the 2021 Best Maximo Enterprise Asset Management Implementation Program award at this year’s MaximoWorld conference in recognition of this tremendous accomplishment.

EDI has developed industry-specific solutions that significantly reduce the implementation time and cost of software deployment, providing cost-effective and timely value proposition return on investment. To request more information, click here.

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Your CMMS Data is in Bad Shape – But Everyone Already Knows This

CMMS Data

Your CMMS Data is in Bad Shape – But Everyone Already Knows This

  • They never established an executive sponsor or asset manager who understood the principles of asset management.
  • They never set up a Core Team or performed any form of benchmarking.
  • They didn’t hire a reliability engineer.
  • The implementation team didn’t involve the reliability engineer; nor, did they ask him to design a failure analytic.
  • They never created a Reliability Action Team.
  • They didn’t setup the CMMS to capture failure mode.
  • They didn’t explain how this failure data would be used, and why it is so important for analysis purposes.
  • Mobile not provided, making paper updates necessary which lacked choice list values.
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