Search
Close this search box.

Greater Toronto Airport Authority (GTAA) – EAM Maximo

OWNER

Greater Toronto Airport Authority (GTAA)

LOCATION

Toronto, Ontario, Canada

SERVICES

INDUSTRY

KEY CONTACT

Greater Toronto Airport Authority (GTAA) – EAM Maximo

EDI provided the Enterprise Asset Management Software (EAM) Maximo, including their selected Mobile Solution for Toronto Pearson Airport. EDI also performed the EAM Process and Business Re-Engineering consulting in line with ISO 55000. EDI performed the implementation for overall work management, inventory management and fleet management all supported by mobile.

Scope of Work Included:

The implementation included all Enterprise Asset Management software configurations including the following:

  • Functional and Business Process Re-Engineering
  • Asset Hierarchies: Geo, System and Functional Hierarchies
  • Critical Asset Consequence of Failure including Failure Codes
  • Screen Configurations
  • Role-based Start Centers and Workflows with Notifications and Escalations
  • Custom Reporting
  • Mobile Preparation Bar Codes Processes and Procedures
  • Mobile Software and Implantation
  • Complete Data Migration
  • Overall Change Management and User Culture Change Consulting
  • Role-Based Training

Major U.S. Based Airline Real Estate Manager Implementation

OWNER

Major U.S. Based Airline

SERVICES

INDUSTRY

Major U.S. Based Airline Real Estate Manager Implementation

This Major U.S. based Airline carries the most domestic passengers of any US airline with services to over 100 destinations and ten additional countries. The Financial Accounting Standards Board (FASB) announced the first significant changes in years to how companies recognize assets and liabilities on their balance sheet. This required that this airline evaluate, select and implement a new solution and processes for real estate lease accounting and administration to ensure their compliance with this new FASB standard. EDI was selected by the airline to implement the Real Estate Module for Lease Accounting/Lease Administration.

Scope of Work Included:

The primary goal of this implementation was to ensure compliance with the FASB new accounting standards. The organization chose EDI because it enabled them to support the collaboration of Airport Affairs & Finance in a single system. The features and outcomes of this implementation as are follows:

  • Airport Affairs Lease Administration
    • Automated Processes
    • Auditable System
    • Lease expiration notifications
    • Led to Discovery of Lease Content Data Improvement
    • Invoicing Process is Automated, Accurate and Efficient
    • Lease Modifications are Synchronized across business units
  • Lease Accounting
  • Streamlined Accounting Review Process creates efficiencies
  • Journal Entry integrations to SAP maintains up to date and accurate accounting info in SAP
  • Disclosure, SOX, Validation Reports Support 10k Reporting

WCAA – IBM Maximo Enterprise Asset Management (EAM) Implementation

Wayne County Airport – IBM Maximo Enterprise Asset Management (EAM) Implementation

The Wayne County Airport Authority (WCAA) is a governmental entity that operates Detroit Metropolitan Airport and Willow Run Airport, serving over 34 Million passengers per year. The Detroit Metropolitan Airport is the 20th largest airport in North America and the largest airport in Michigan. This airport consists of two terminals containing over 100 boarding gates, a hotel, and numerous dining and retail outlets.

EDI has provided more than a decade’s worth of consulting and implementation services for the Enterprise Asset Management Software (EAM) Maximo at the WCAA. Through this partnership EDI has helped navigate multiple system upgrades and continuously improve the Airport’s Maximo system and EAM program. EDI has also played a key role in helping enhance the Airport’s operations through the implementation and support of critical safety-related processes like Part 139 Airfield Inspections and a Safety Management System for reporting and investigating safety incidents. EDI continues to provide frontline Maximo system support and ongoing EAM consulting services.

Scope of Work Included:

  • Implementation for overall work management, inventory management and fleet management and supporting system configurations
  • Multiple Maximo system Upgrades
  • Implementation of SuiteReq work request portal
  • Implementation of Maximo Scheduler
  • Numerous Data Migrations
  • Integration of Maximo to Crystal Reports Server
  • Integration Maximo to Fuel Management System
  • Implementation of Safety Management System (SMS) built on Maximo’s Health, Safety and Environment (HSE) Manager
  • Numerous Maximo enhancements
  • Implementation of the Airport’s Inventory and Work Management Mobile solution

EDI also implemented the Integrated Workplace Management System Software and Implementation services. This included the complete configuration and implementation of IBMs Real Estate Management System that includes their Construction and Renovation Permitting System, their Real Estate Management System and their CIP Program Management System.

PANYNJ – Maximo Implementation, Upgrade and Support

OWNER

The Port Authority of New York and New Jersey (PANYNJ)

LOCATION

New York, NY; Newark, NJ

SERVICES

INDUSTRY

KEY CONTACT

PANYNJ – Maximo Implementation, Upgrade and Support

The Port Authority of New York and New Jersey (PANYNJ), established in 1921, oversees much of the regional transportation infrastructure, including bridges, tunnels, airports, and seaports, within the geographical jurisdiction of the Port of New York and New Jersey.

Initially, Electronic Data (EDI) was selected to provide a Pilot of core, best-practice work order and asset management processes in IBM’s Maximo Enterprise Asset Management (EAM) system using Newark Liberty International Airport’s existing Airfield Lighting data. EDI imported data on Airfield Lighting assets and utilized best practice designs implemented at major airports to configure and load the appropriate classifications, locations, assets, and failure codes. This included setting up certain assets as rotating items to allow for more efficient replacement tracking and spares management. EDI then configured Airfield Lighting assets to be mapped on desktop and mobile devices, allowing end users the ability to easily attach Asset records to the work that they performed.

In January 2016, EDI conducted an assessment of the PANYNJ’s Maximo 7.5 Pilot System. EDI provided an overview of findings of the assessment, addressing specific business challenges for the Port, recommendations on options to address these challenges, as well as an explanation of the steps required to implement the recommended changes.

The result of this pilot system and assessment was a contract to replace PANYNJ’s MMIS system with Maximo on the PANYNJ’s airport division. The airports in scope were John F. Kennedy International Airport (JFK), LaGuardia International Airport (LGA), and Newark International Airport (EWR).

Scope of Work Included:

Based on the pilot program, the PANYNJ sought to transition from their MMIS maintenance management system to an asset management practice in order to more seamlessly and effectively manage and service their aviation assets. EDI applied their proprietary Implementation Methodology, including EDI’s Strategic Airport Asset Management configurations for Maximo, and proposed an alignment of several groupings of tasks for each of the PANYNJ’s airports, while maintaining a single, consolidated Maximo infrastructure to maintain data for three of PANYNJ’s airports — LGA, JFK, and EWR.

The implementation of the Maximo Enterprise Asset Management (EAM) covered the following functional areas and associated capabilities:

  • Airside and Corrective Action Management for the Airfield electrical system
    • Definition and Management of Airside Assets and Locations
    • Review of Work Order prioritization, planning, PM forecasting, managing monthly work schedules, work assignments, crew management, etc.
    • Developed standard operating procedures and delivered end user training based on “best practices”
    • Created an interface to ERP time reporting system
    • Created shift schedule reports to prevent union fines for incorrect labor scheduling
    • Developed standard views and reports
  • Integration with SAP, Oracle PeopleSoft, Microsoft Active Directory, and GCR’s AirportIQ ASOCS per workshop defined and agreed to requirements.
  • Asset, Facilities and Work Management for the Terminal A Building at Newark
    • Definition and Management of Building Assets and Location Hierarchies
    • Creation and Tracking of CM Work Orders
    • Creation and Tracking of PM Work Orders
    • Developed routes to complete FAA required maintenance on airfield assets
    • Management of PM Programs and Job Plans
    • Basic Spare Part Tracking

EDI was then contracted in 2017 to implement Maximo 7.6 for the PANYNJ. EDI implemented work management and asset management with the Port in the Maximo 7.5 environment, with services including: training, organizational change management, data migration, reporting, KPI’s, security setup, automated workflows and system configuration. The scope of EDI’s Maximo professional services covered moving from a single org system to a multi org system. This was to allow the other PANYNJ organizations to utilize the Maximo Enterprise solution. The existing PANYNJ Maximo 7.6 environment included the following functional areas:

  • Asset, Facilities and Work Management for the Aviation organization
  • Definition and Management of Assets and Locations
  • Creation and Tracking of CM Work Orders
  • Creation and Tracking of PM Work Orders
  • Management of PM Programs and Job Plans
  • Basic Spare Part Tracking

MaaS Cloud Environment and Support Services

EDI recently implemented Maximo Enterprise Asset Management with the EDI eSAM base configuration for Airports for PANYNJ. This software solution was deployed on a hosted platform by Projetech and is comprised of IBM Maximo Software, supporting hosted application server, database, and EDI’s eSAM solution for Airports.

EDI oversaw the creation and configuration of the environment by Projetech and provided coordination and assistance to help the PANYNJ with its network configuration to allow for communication with the Projetech Maximo 7.6 environments. EDI also provided guidance in setting up and configuring any VPNs necessary to enable access to the Maximo 7.6 environment.

EDI was tasked with Maximo System Administration services for the PANYNJ, and was responsible for the following administrative activities and support tasks:

  • Installed, configured, and supported all database, web server, and operating systems provided by PANYNJ in support of Maximo
  • Created, entered, and maintained users and security groups
  • Worked to ensure infrastructure performance and capacity requirements were met
  • Managed support requests and conducted problem determination
  • Maintained integrity of separate environments: DEV, TEST, and PROD
  • Applied hot fixes, updates, and routine maintenance to Maximo, database, web server, and operating system software

Maximo Support, Enviance Replacement

EDI provided post-implementation maintenance and support services for all Maximo components implemented in the Airfield Asset implementation. Additionally, EDI implemented an Enviance replacement in Maximo along with additional enhancements using the eSAM for Airports solution.

EDI helped the authority to replace their dated Enviance application and merge the previous functions into the PANYNJ Maximo system. EDI conducted workshops, developed/configured, migrated data and trained key PANYNJ personnel on how previous Enviance processes would then function in Maximo. A functional specification and technical specification document were developed detailing the processes and configuration.

Incorporated assets included: Air Emissions, Deicer Use, New Jersey Pollutant Discharge Elimination System Permit (storm water), Passaic Valley Sewerage Commission (Sanitary Permit), Storage Tanks (regulated only), and Backflow Prevention Devices.

FuzzyNet Migration

EDI provided professional services for a task order to migrate from the Access database (FuzzyNet), spreadsheet, and paper legacy systems data currently used by the PANYNJ Communications, Security, Electronic Group (COMSEG) to the Enterprise Asset Management System (Maximo).

Mobile Software Purchase

EDI implemented Maximo Work Order Management software from SCHAD Automation for IBM’s Maximo Enterprise Asset Management at the Port Authority of New York and New Jersey (PA).

This robust mobile solution allowed the management of several complex SCADA systems across their organization like runway lighting, building automation systems, and baggage systems. EDI aided PANYNJ in implementing SCHAD mobile product to accomplish the following:

  • Mobilization of maintenance work force to enable them to complete scheduled and unscheduled maintenance tasks across a large geographical area.
  • Maximo maintenance best practices and also enable users to react in real time to non-scheduled automation/SCADA alerts.
  • Communicate across Wi-Fi and GSM and work in disconnected mode where network connectivity was unavailable.

SMF Maximo Needs Assessment

OWNER

Sacramento County Airport System

SERVICES

INDUSTRIES

KEY CONTACT

SMF Maximo Needs Assessment

Electronic Data, Inc. (EDI) was selected to provide a needs assessment as related to IBM Maximo by the Sacramento County Airport System for the Sacramento International Airport (SMF)

Scope of Work Included:

Initially, EDI provided a Needs Assessment for Maximo System. Business Process Assessments provide a foundation for all process design and improvement efforts. EDI was selected by Sacramento County in the review of its processes, systems and data that helped EDI to understand specific business needs of the County and thus allowed EDI to work in identifying Best Practices that the County could implement with success.

Furthermore, this needs assessment allowed EDI to identify where the County is best served in adapting to new tools and software solutions and identified the organization’s readiness for change and tool adoption. Included in EDI’s assessment methodology were the tasks of Completing Assessment Logistics, Assessment Data Gathering, Creation of Assessment Reports, and Delivery of the Assessment Reports, which are detailed below.

  • Assessment Logistics: EDI worked with Sacramento County to define and coordinate the necessary Assessments that were required for a successful understanding of the business processes.
  • Assessment Data Gathering: EDI conducted various Assessment interviews using existing or custom-built tools and checklists relevant to each process area. Assessment documentation was then developed with the objectives of identifying and reviewing current business processes and any existing County-created documentation, identifying and documenting “baseline performance metrics” within each of the major business areas, and reviewing information to identify challenges and potential gaps in moving to new system(s).
  • Assessment Reports: Based on the data gathered in the assessment, documentation was produced that provided an analysis of existing methods and procedures, and key improvement opportunities and baseline metrics.
  • Delivery and Acceptance of Assessment Reports: Assessment reports were then presented to Sacramento County for review and acceptance.
  • Delivery of the Initial Project Plan: Next EDI prepared an Initial Baseline Project Plan for proposed recommendations upon the completion of the assessment.
  • Software Assessment: EDI offered the County an initial review and recommendation of license and infrastructure requirements during this phase.

Port of Oakland Enterprise Asset Management (EAM) Assessment

OWNER

The Port of Oakland

SERVICES

INDUSTRIES

KEY CONTACT

Port of Oakland Enterprise Asset Management (EAM) Assessment

The Port of Oakland encompasses a vibrant seaport, a thriving airport and an array of commercial buildings and parks. The Port of Oakland oversees the Oakland seaport, Oakland International Airport, and 20 miles of waterfront. The Oakland seaport is the fifth busiest container port in the U.S. Oakland International Airport is the second largest San Francisco Bay Area airport offering over 300 daily passenger and cargo flights, and the Port’s real estate includes commercial developments such as Jack London Square and hundreds of acres of public parks and conservation areas. The Port is a major economic engine for the Bay Area, and its far-reaching network of direct, indirect, and related jobs creates nearly 50,000 jobs in the region and over 800,000 jobs across the United States. The Port of Oakland was established in 1927 and is an independent department of the City of Oakland.

EDI’s assessment for the Port of Oakland was an evaluation of their processes, systems and data. EDI’s strategy was to review the current systems and evaluate the configuration, processes, and data. EDI’s assessment included maintenance processes and personnel, who were evaluated or interviewed as part of the review of current systems data. EDI’s evaluation of the collected data was used to determine if the current structure as well as the related information captured support industry best practices for maintenance activities.

Scope of Work Included:

Key data and Information reviewed and evaluated during this evaluation included:

  • Asset Location Hierarchies and Structure
  • Dashboards, Result Sets, and KPIs
  • Work Identification and Priority
  • Work Execution and Review
  • PMs
  • Policies and Procedures
  • Planning and Scheduling
  • Material Management
  • Classifications

In addition, EDI assessed the current practices for managing the use of the system and how records were created and maintained within it. EDI also evaluated the structure and hierarchy to ensure a corporate strategy and objective was in place and that the documents created were in support of the Port of Oakland’s strategy.

BCAD – Enterprise Asset Management and Arora ATLAS Implementation at Ft. Lauderdale-Hollywood International Airport and North Perry Airport

BCAD – Enterprise Asset Management and Arora ATLAS Implementation at Ft. Lauderdale-Hollywood International Airport and North Perry Airport

Broward County Aviation Department (BCAD) sought a partner to help them to maximize their Enterprise Asset Management (EAM) software. Between incomplete data and inconsistent processes, many groups within the organization were struggling to adopt the system as a natural part of day to day operations. A partner was sought to help them address the department’s most pressing needs, which included:

  • Financial management by establishing reliability centered maintenance (RCM) best practices
  • Sustainability policies through improved asset energy utilization and conservation
  • Airport regulatory compliance practices
  • Airport safety management systems
  • Airside and landside asset data collection
  • Airport enterprise resource programs integration
  • Airport geographical information systems integrations
  • Airport property management systems integrations
  • Airport mobile solutions

Electronic Data, Inc. (EDI) and Arora Technology Group (ATG), wholly owned subsidiaries of Arora Engineers, Inc., were selected to address the department’s noted needs by providing professional services to implement IBM’s Maximo Enterprise Asset Management (EAM) software and the Fix and Inspect modules of the Arora ATLAS® mobile solution.

Scope of Work Included:

In order to assist BCAD in migrating from their previously under-utilized system, which resulted in delayed work start times, lost work orders, bypassing the work order system, and lack of data for performing data analysis, EDI implemented the ATLAS Fix and ATLAS Inspect modules to assist in performing documented maintenance activities. The Fix solution helped BCAD to streamline their work order process and the Inspect solution helped the authority perform critical terminal inspection services.

The main phase of the project entailed implementing EDI’s Strategic Asset Management (eSAM) for Airports, a pre-configured IBM Maximo 7.6 solution and Arora ATLAS Fix and Inspect modules which integrate with ESRI GIS maps and with Maximo Work Orders putting functionality in the hands of technicians. Functional areas implemented with the objective to define processes, data and metrics included:

  • Baggage Handling System, Restrooms, HVAC, and other facility system data was collected, updated to standard nomenclature and then loaded into the Maximo system
  • Work Service Requests
  • Work Order Execution
  • Airfield Operations Management (including Part 139 Airfield Inspections and SMS)

SLC – Enterprise Asset Management System Consulting and Implementation Services

OWNER

Salt Lake City Department of Airports

LOCATION

Salt Lake City, UT

SERVICES

KEY CONTACT

SLC – Enterprise Asset Management System Consulting and Arora ATLAS® Implementation Services

Electronic Data (EDI) provided Maximo software, consulting, implementation and hosting services for the implementation and support of an Enterprise Asset Management (EAM) system for the Salt Lake City Department of Airports’ (SLCDA) Salt Lake City International Airport, South Valley Regional Airport and Tooele Valley Airport. Salt Lake City International Airport (SLC) began the transition to a new enterprise asset management system by working with  EDI to outline the functional and technical requirements.

Having implemented the previous system on its own, SLC wanted a partner with experience implementing asset management systems at other airports to lead its upgrade. After considering multiple options, the airport contracted EDI for planning, configuration, testing, training, deployment, and post-deployment support.

Project Highlights:

  • Kick off to go-live of Maximo in less than 90 days!
  • SaaS Maximo v7.6 Implementation
  • Work Management Processes
  • Part 139 Inspections
  • Fully electronic system
  • Interface with SLC’s ArcGIS system
  • Mobile Work Management  
  • Best Maximo Enterprise Asset Management Implementation Program at MaximoWorld 2021

Scope of Work Included:

The solution leveraged IBM’s best-of-breed, commercial-off-the-shelf Enterprise Asset Management (EAM) Maximo softwareEDI’s Strategic Asset Management (eSAM) for airports configuration, and the FixRequest, and Inspect modules of the Arora ATLAS® mobile solution to provide a seamless asset and data management system with cross functionality across the authority’s aviation facilities.

The implementation of the EAM System was performed in a phased manner. The project kicked off in late July of 2020 and went live in September 2020, supporting work requests and work order management in the New Terminal that opened in September. Project kickoff to Go Live was completed in less than 90 days, an accomplishment which resulted in EDI and SLC receiving the Best Maximo Enterprise Asset Management Implementation Program at MaximoWorld 2021.   

EDI also implemented Arora ATLAS® mobile, an enterprise level suite of mobile products designed to simplify and enhance asset management through the seamless convergence of asset data and location services. Prior to implementing ATLAS mobile, SLC utilized an excel-based maintenance work request system which entailed significant manual data entry and required follow up to be performed the next day – a cumbersome and inefficient process which sometimes led to mistakes. In addition, SLC’s previous work order system did not include corresponding maps of the specific areas where maintenance needed to take place, each finding had to be described by hand leading to wasted time in the field spent locating a given issue. 

The ATLAS Fix solution helped SLC improve their work order process, while the ATLAS Inspect solution helped the authority perform critical airfield and terminal inspections, and ATLAS Request provided an easy to use electronic method for requesting work. With ATLAS, SLC’s maintenance activities are now tied to specific assets that live in Maximo with significantly less data entry required. Their maintenance needs and activities are displayed in an interactive dashboard which allows facility managers a comprehensive view of critical day-to-day asset activities. Additionally, ATLAS has helped SLC to decrease the time and confusion caused by their previous system by mapping all work orders, allowing for faster location and fixing of any maintenance issues. 

Long term, SLC will be able to tie smart assets around the airport into Maximo. For example, sensors can be placed on baggage handling equipment, people movers or passenger boarding bridges to gather usage information that will drive maintenance decisions. Such information will help SLC proactively head off failures, optimize preventative maintenance and provide better operational metrics.

This project covered not only the existing terminals and facilities of SLCDA’s three airports, but also the new South Concourse and Parking Garage to facilitate their 2020 opening consisting of:

  • Over 4 million square feet
  • 7 miles of conveyor
  • 67 gates
  • 1800 cameras
  • 49 elevators, 29 escalators, and 18 moving walkways
  • A New Terminal Cost of $4.1 billion

The scope of the first phase encompassed the automation of business processes in the following areas:

  • Corrective, Preventive and Project Work Orders 
  • Part 139 Inspections and Work Orders 
  • New ARP-related assets
  • Mobile Work Management Pilot 
  • Warranty Tracking
  • GIS Integration
  • Inventory Management
  • Lifecycle Costing
  • Reporting and Performance Metrics

Photo credit: Salt Lake City International Airport