Maximo EAM and Arora ATLAS® Implementation at Kansas City International Airport

Kansas City Terminal

OWNER

The Airport Department

LOCATION

Kansas City, MO

SERVICES

INDUSTRY

KEY CONTACT

Maximo EAM & Arora ATLAS® Implementation at Kansas City International Airport

The new single terminal and parking at Kansas City International Airport (MCI) project consists of a one million SF terminal facility including curbside, ticketing lobby, TSA compliant security screening checkpoint, TSA compliant in-line checked baggage inspection system and associated support areas, baggage claim areas, baggage make-up area and associated support functions. The terminal includes two concourses attached by a 634-foot connection with moving walkways above and baggage handling systems below. Officials opened 18 security lanes to service the 39-gate facility, which replaced the airport’s current configuration with gates spread across separate terminals.

The new terminal was the largest single infrastructure project in Kansas City history. The facility included secure concourses providing concessions and customer amenities. The facility initially supported 39 aircraft gates, but facility systems were designed to ultimately support 42 gates. The new single terminal project promises to improve the passenger experience, particularly for those waiting out delays or making connections in Kansas City. It includes dozens of retail and restaurant options beyond security checkpoints. It also doubled the number of restroom facilities available with 120 toilets spread throughout the terminal.

One critical objective of the project was to put the department in the position to consume and leverage the immense amount of Building Information Model (BIM) data that was to be generated as part of the new terminal project. The desired end result was to take a huge step forward in how as-built construction data was used to seed the EAM system.

Project Highlights:

  • SaaS Maximo v7.6 Implementation
  • Work Management Processes
  • Part 139 Inspections
  • Fully electronic system
  • Interface with MCI’s ArcGIS system
  • Mobile Work Management 
  • Integrated BIM Model for New Terminal with Maximo
  • 2022 MaximoWorld Conference Best Maximo Asset Information Management project.

Scope of Work Includes:

  • MCI applied an innovative approach to implementing asset management at the very beginning of their new terminal project. They were looking for an asset management software (EAM) that allowed them to monitor and manage the full lifecycle of MCI’s enterprise assets, such as facilities, communications, transportation, production, and infrastructure. 
  • EDI leveraged IBM’s best-of-breed, commercial-off-the-shelf Enterprise Asset Management (EAM) Maximo software, EDI’s Strategic Asset Management (eSAM) for airports configuration, and the FixInspect, and Request modules of the Arora ATLAS® mobile solution to provide a seamless asset and data management system with cross functionality across MCI’s aviation facilities.
  • EDI implemented a BIM integration that allowed the Aviation Department to consume COBie data directed from BIM models as well as link Maximo Assets directly to 3D BIM Models via Autodesk ForgeViewer inside of Maximo. These world-class project delivery standards EDI and Arora established for the department ensured the seamless migration of data from the BIM model to Maximo. These services allowed MCI’s operations and maintenance staff to be able to use and maintain the entire new facility from day one and reduced MCI’s implementation costs by approximately 50% with a digital delivery. 
  • In addition to supplying MCI with Maximo, EDI also delivered their mobile integration and work order platform, Arora ATLAS to further enhance the capabilities of both Maximo and MCI’s Landside and Airside teams. The Arora ATLAS Fix solution helps MCI to streamline their work order process, Inspect helps the authority perform critical airfield and terminal inspection services, and Request simplifies their work request process with real-time location services and advanced intelligence. ATLAS fully integrates with both Maximo and MCI’s Geospatial Information System to provide accurate location and mapping for all airport assets. Ian Redhead, Deputy Director Operations and Maintenance KC Aviation Department, Kansas City International Airport, claims “The EDI Maximo eSAM system with EDI/Arora ATLAS® mobile is providing MCI with significant ROI and will continue in the future.”

Photo Credit: SOM

Sacramento County Airport System TRIRIGA Optimization and Training

OWNER

Sacramento County Airport System

SERVICES

INDUSTRY

Sacramento County Airport System TRIRIGA Optimization and Training

EDI was selected by the Sacramento County Airport System to perform TRIRIGA Optimization and Training related tasks.

Scope of Work Included:

EDI aided Sacramento County in resolving the project number allocation and assignment process and provided mentorship and training on the development of workflows in the TRIRIGA application. In addition, EDI was contracted to conduct a 2-day Virtual Training on Business Intelligence Reporting for TRIRIGA.

  • Support services to provide performance Improvement to the TRIRIGA environment
  • Upgrade Support Services
  • System enhancements to address business requirements across the user community.

EDI is continuing to provide Sacramento County with TRIRIGA Enhanced Support Services, which includes supporting the upgrade of the current TRIRIGA version to 10.6. Additional enhanced support services have included work with Sacramento County’s Capital Projects and Contracts implementation. EDI has performed loading of people, organizations, locations, hierarchies and project records.

KCAD – IBM Maximo Enterprise Asset Management (EAM) Implementation

OWNER

Midwest Aviation Department

LOCATION

Kansas City, MO

SERVICES

INDUSTRY

KEY CONTACT

KCAD – IBM Maximo Enterprise Asset Management (EAM) Implementation

The Aviation Department’s mission is to provide outstanding airport services in a safe and cost-effective manner for the benefit of citizens, visitors, airlines, and customers. This Midwest Aviation Department owns and operates both International and Downtown airports, is supported wholly by airport user charges, and currently employs more than 400.

It is an exciting time as the Aviation Department is investing $1.5 billion for a New Single Terminal and Parking Garage. The total estimated building area for the terminal is 1,094,000 square feet (SF), with two (2) levels of the terminal split between arrival and departure operations. The modern, single-terminal will debut in early 2023 and includes 39 gates with a capacity for up to 50 gates, updated amenities and dining options, and efficient security. In preparation for the new terminal project, a best-of-breed Enterprise Asset Management (EAM) system and program were needed. Maximo and EDI were selected to lay the foundation for that program.

One critical objective of the Maximo implementation was to put the Department in the position to consume and leverage the immense amount of Building Information Model (BIM) data that was to be generated as part of the new terminal project. The desired end result was to take a huge step forward in how as-built construction data was used to seed the EAM system. As such EDI implemented a BIM integration that allowed KCAD to consume COBie data directed from BIM models as well as link Maximo Assets directly to 3D BIM Models via Autodesk ForgeViewer inside of Maximo. This solution was piloted with a new Maintenance Shop building that was being constructed at the same time as the implementation.

Scope of Work Included:

  • Implementation of EDI’s Strategic Asset Management (eSAM) solution on the Maximo 7.6 platform
  • Definition of Airport Systems Hierarchies (Assets and Locations)
  • Implementation of EDI’s SuiteReq Work Request Portal
  • Work Order Management
  • BIM Integration, Including Direct COBie Data Loading Process and Inline 3D BIM Model Viewing via Autodesk ForgeViewer

City of Austin – Austin-Bergstrom Maximo Enterprise Asset Management & CMMS Implementation

City of Austin – Austin-Bergstrom Maximo Enterprise Asset Management & CMMS Implementation

As the second-fastest growing, mid-sized Airport in the United States, it is an economic engine supplying over 74,000 direct and indirect jobs in the Central Texas region. Its reflection of local food, music, art, and customer service has earned this Airport recognition—including Runner-Up for Best U.S. Airport in Fodor’s 2019 Travel Awards.

Since 2009, Electronic Data, Inc. (EDI) has been the Asset Management Consulting firm for the Airport spanning a wide array of consulting and software implementation tasks. For one of the first tasks, this Central Texas Airport did a market review of Commercial off the Shelf (COTS) Tier 1 and 2 Enterprise Asset Management (EAM) / Computerized Maintenance Management System (CMMS), and selected IBM’s Maximo EAM/CMMS to replace the existing system. The primary drivers behind using Maximo include:

  • Increase labor efficiency and reduce overall maintenance costs
  • Implement effective equipment-based maintenance schedules to reduce downtime
  • Manage work order processes to ensure on-time delivery
  • Improve overall warehouse and inventory management
  • Model various scenarios to determine optimum asset levels and drive decision making
  • Develop business processes and system capabilities for the tracking and charge back of airline and tenant maintenance services

In the years since the original implementation, EDI has helped this Airport upgrade the Maximo system as well as introduce numerous process and system enhancements to improve work management efficiency and data analysis capabilities. In addition to the projects detailed below, EDI also provides direct on-going support for Maximo through our Customer Care service desk.

Scope of Work Included:

Maximo Implementation

  • Improvement to Planning and Scheduling functions
  • Implementation of Maximo Workflow functionality
  • Improvement to Facilities Maintenance Work Request, Triage and Approval
  • Implementation of IBM Maximo Mobile Work Manager
  • Implementation of EDI’s SuiteReq, Work Request portal
  • Implementation of FAA Part 139 Airfield Inspections and NOTAM tracking functionality
  • Improvement of Inventory Management Processes
  • Implementation of IBM Maximo Mobile Inventory Manager
  • Definition of System Data Standards (Location and Asset Hierarchies)
  • Asset Walkdown and Loading Services

Maximo Upgrade

EDI was selected to upgrade of all their current IBM Maximo environments, EDI Airfield Inspection (Part 139), and EDI SuiteReq.

The scope of this project included:

  • A System Health Assessment of the Airport’s IBM Maximo Environments.
  • The upgrade of all ABIA IBM Maximo environments (Development, QA, and Production) from version 7.1.1.9 to IBM Maximo version 7.6.
  • The upgrade of EDI Airfield Inspection (Part 139) to the most current version.
  • The upgrade of EDI SuiteReq to the most current version.

MCI –Building Information Models (BIM) for Facility Management (FM)

MCI –Building Information Models (BIM) for Facility Management (FM)

The Airport Department is investing $1.5 billion for a New Single Terminal and Parking Garage. The new Single Terminal will total an estimated 1,094,000 SF, with two (2) levels of the terminal split between arrival and departure operations. The modern, single-terminal will debut in early 2023, and feature 39 gates, updated amenities, and dining options, and the addition of a 6,300-spot six-level parking garage with a covered commercial curb that connects to both levels of the new terminal via roadway crosswalks on each level. The new terminal is proposed to replace terminals A, B, and C, and will be constructed on the previously demolished terminal A site.

A key deliverable of the terminal construction project is a set of as-built Building Information Models (BIM) for Facilities Management that will easily integrate into the airports Maximo Enterprise Asset Management (EAM) system. Electronic Data, Inc. (EDI) provided project execution planning services, data standards development, and a proof of concept BIM for FM model to the Clark, Weitz, and Clarkson (CWC) Joint Venture (JV) team under their parent company, Arora Engineers, Inc. (Arora) parent contract. CWC is acting as the Design-Builder on behalf of the Airport. The deliverables of this project will ensure that CWC and its network of sub-contractors can deliver BIM models and asset data that seamlessly loads into and integrates with the Airport’s Maximo system.

Scope of Work Included:

  • BIM-FM Model Strategy: EDI finalized the overall BIM-FM Modeling Strategy and delivered an approved set of BIM Project Delivery Standards documents. Tasks included reviewing the Airport Department’s previously provided BIM documentation and drafting a new set of delivery standards, which included: overall project approach, roles and responsibilities, processes, and software and tools.
  • Master Asset List: EDI worked with both CWC and the Airport Department to review the provided list of included asset types, and then submitted and reviewed EDI’s Strategic Asset Management (eSAM) Standard Data Model for Airport. EDI’s eSAM approach identified standard asset types, systems, and attribution to be collected. A comprehensive BIM-FM/EAM Asset Data Standard was finalized and included required systems, asset types, attribution, and required operations and maintenance (O&M) documentation.
  • COBie Creation and Delivery Plan: EDI reviewed the applicable BIM project delivery standards documents included as part of deliverable #2, and developed a detailed COBie Creation and Delivery Plan, which included:
    • COBie Data Standard Definition (including nomenclature)
    • Process for Generating and Finalizing COBie Files
    • Roles and Responsibilities
    • Software and Tools

Field Data Collection Plan: The EDI team finalized the field data collection process and software by first reviewing applicable BIM project delivery standards from previous tasks and subsequently developing a detailed Field Data Collection Plan, which included the following:

  • References to the Applicable Asset Data and COBie Standards
  • Processes for Initiating, Planning, Scheduling, Executing and Reviewing Field Data Collection Tasks
  • Roles and Responsibilities
  • Software and Tools

O&M Submittal Data Delivery Process: EDI reviewed the project delivery standards and asset data standards documentation from previous deliverables and developed a detailed O&M Submittal Data Delivery Plan, which included:

  • References to the Applicable Asset Data and COBie Standards
  • Processes for Vendor Submittal of Data
  • Processes for Validation of Data
  • Process for Preparation of Loading Data
  • Roles and Responsibilities
  • Software and Tools

Proof of Concept BIM for FM Deliverable and Process Assessment Report: Using the processes and tools defined above, EDI created an example full-scale model for Facilities Management (FM) as a mockup, which included “as-built” BIM-FM model with representative systems and assets. The team then generated COBie exports with O&M attachments from the mockup, and prepared exports for loading into the Enterprise Asset Management (EAM) Maximo. This deliverable was finalized with the production of a final Process Assessment Report detailing all processes as well as the results of the outputs.

Photo Credit: Clark/Clarkson/Weitz JV

WCAA TRIRIGA Integrated Workplace Management System (IWMS)

OWNER

Wayne County Airport Authority (WCAA)

SERVICES

INDUSTRY

WCAA TRIRIGA Integrated Workplace Management System (IWMS)

Wayne County Airport Authority (WCAA) is responsible for the strategic operation and management of Detroit Metropolitan Airport (DTW) and Willow Run Airport (YIP). DTW is one of the world’s leading transportation hubs with a large potential for growth and development, serving over 17 million passengers per year and coming in as the 19th largest airport in the United States.

WCAA’s Strategic Planning and Development Department needed an automated web solution that would allow tenants, contractors, and DTW airport employees to create and manage permit applications for improving facilities, manage lease administration and accounting for airline and concession contracts, and manage capital project funding, budget and spend.

In November 2014, Electronic Data, Inc. (EDI) conducted an assessment to build out the current and future state of the Permitting, Real Estate, and Capital Program/Project Management Department’s business processes. EDI later partnered with IBM to provide the solution by implementing TRIRIGA’s Integrated Workplace Management Software (IWMS) and provide other related TRIRIGA implementation services for the department.

Scope of Work Included:

EDI led the team with IBM to implement TRIRIGA’s IWMS for the airport authority by using a multi-phase approach. Phase 1 started by creating a web-based Tenant Construction/Alteration Permit (TCAP) portal to reduce the time from application to issuance while increasing communication and feedback. With TRIRIGA®, WCAA now has a system that allows employees, tenants, contractors and other external parties to go to one centralized location for documentation, creating specific requests or accessing templates, performing and/or participating in automated reviews, capturing comments, applying electronic approvals, and receiving critical notifications from the system.

Utilizing the TRIRIGA® Real Estate module, Phase 2 allowed the Real Estate and Concessions teams to receive immediate value through the system’s document management capabilities, providing ease of use, versioning standards, and sharing of one version of documentation relative to contracts. The process, which incorporates the negotiation with the tenants and reviews and approvals by various departments, is automated by the TRIRIGA® workflow engine and provides end-to-end visibility with notifications of process milestones and critical dates.

Phase 3 implemented a solution for Facilities Design and Construction to manage milestone schedules and budget details for projects that span multiple years. These standard processes based on industry best practices provided a simplified means for tracking project financials along with consistent, efficient project status reporting. This phase of work also included an integration with the authority’s financial system to receive invoice updates.

BCAD – IBM Maximo Enterprise Asset Management (EAM) Services

BCAD – IBM Maximo Enterprise Asset Management (EAM) Services

The Broward County Aviation Department (BCAD) manages the operations at Fort Lauderdale-Hollywood International Airport (FLL) and North Perry Airport (HWO), which serves the needs of more than 36 million commercial airline and general aviation community travelers throughout South Florida. BCAD has been using Maximo as their Enterprise Asset Management (EAM) solution for a while, but knew they weren’t getting all the value they could out of the system. Between incomplete data and inconsistent processes, many groups within the organization were struggling to adopt the system as a natural part of day to day operations. A partner was sought to help them address the department’s most pressing needs, which included:

  • Improved Financial management by establishing reliability centered maintenance (RCM) best practices
  • Sustainability policies through improved asset energy utilization and conservation
  • Airport regulatory compliance practices
  • Airport safety management systems
  • Airside and landside asset data collection
  • Airport enterprise resource programs integration
  • Airport geographical information systems integrations
  • Airport property management systems integrations
  • Airport mobile solutions

Electronic Data, Inc. (EDI) was selected to address the BCAD’s noted needs by providing professional services to improve the use of IBM’s Maximo Enterprise Asset Management (EAM).

Scope of Work Included:

EDI is implementing our Strategic Asset Management (eSAM) solution, which is a pre-configured IBM Maximo 7.6 solution set. Specific functional areas implemented using eSAM standard processes included:

  • Work/Service Requests
  • Work Order Management
  • Asset Lifecycle Management
  • Airfield Operations Management (including Part 139 Airfield Inspections and SMS)
  • GIS and BIM Integration

EDI is also implementing the Arora ATLAS® for Work Management platform, which integrates ESRI GIS maps and data with Maximo Work Order functionality in the hands of a technician. Using this tool, the BCAD’s technicians can create and complete Inspections and create findings, as well as execute Maximo Work Orders, all within the geospatial context, making sure they are at the right place, at the right time, with the right tools, and collecting the right data.

Data standardization and collection is also a focus of this project. EDI provided BCAD with the tools and processes necessary to perform data collection and migration in support of the processes and data changes required during the implementation. As part of the implementation, an integration with the Maximo 7.6 system was created for both BIM and GIS systems.

Massport – BOS – Maximo Enterprise Asset Management (EAM)

Massport – BOS – Maximo Enterprise Asset Management (EAM)

Boston Logan International Airport (BOS) is the 19th largest airport in North America. It has four passenger terminals, A, B, C and E, are self-contained, each with its own ticketing, baggage claim, ground transportation service, free WiFi, and food and retail options. In all, there are 94 gates with contact jet bridges and nine regional jet gates at the airport, and more than 40 airlines fly nonstop to more than 100 domestic and international destinations. The International Airport employs approximately 17,000 employees and services over 48 million passengers per year, while also owning and managing commercial and residential property off airport.

EDI has provided a decade’s worth of consulting and implementation services for the Enterprise Asset Management Software (EAM) Maximo at this International Airport. This partnership has helped the Airport continuously improve their Maximo system and EAM program. EDI also continues to play a key role in helping the Airport manage and load the endless and ever-changing asset data that results from a constant state of construction at the airport.

Scope of Work Included:

  • Implementation for overall work management, inventory management and fleet management and supporting system configurations
  • Implementation of SuiteReq work request portal
  • Implementation of CIM Visual Scheduler tool
  • Establishment of System Hierarchies (Locations and Assets)
  • Establishment of Asset Lifecycle Management Standard Operating Procedures and Standards
  • Numerous Data Walkdowns and Data Migrations
  • Implementation of Pricing Agreements and Purchase Contracts to support “Market Basket” (vendor pricing agreement) practices for materials purchasing throughout the airport

Greater Toronto Airport Authority (GTAA) – EAM Maximo

OWNER

Greater Toronto Airport Authority (GTAA)

LOCATION

Toronto, Ontario, Canada

SERVICES

INDUSTRY

KEY CONTACT

Greater Toronto Airport Authority (GTAA) – EAM Maximo

EDI provided the Enterprise Asset Management Software (EAM) Maximo, including their selected Mobile Solution for Toronto Pearson Airport. EDI also performed the EAM Process and Business Re-Engineering consulting in line with ISO 55000. EDI performed the implementation for overall work management, inventory management and fleet management all supported by mobile.

Scope of Work Included:

The implementation included all Enterprise Asset Management software configurations including the following:

  • Functional and Business Process Re-Engineering
  • Asset Hierarchies: Geo, System and Functional Hierarchies
  • Critical Asset Consequence of Failure including Failure Codes
  • Screen Configurations
  • Role-based Start Centers and Workflows with Notifications and Escalations
  • Custom Reporting
  • Mobile Preparation Bar Codes Processes and Procedures
  • Mobile Software and Implantation
  • Complete Data Migration
  • Overall Change Management and User Culture Change Consulting
  • Role-Based Training

Major U.S. Based Airline TRIRIGA® Real Estate Manager Implementation

OWNER

Major U.S. Based Airline

SERVICES

INDUSTRY

Major U.S. Based Airline TRIRIGA® Real Estate Manager Implementation

This Major U.S. based Airline carries the most domestic passengers of any US airline with services to over 100 destinations and ten additional countries. The Financial Accounting Standards Board (FASB) announced the first significant changes in years to how companies recognize assets and liabilities on their balance sheet. This required that this airline evaluate, select and implement a new solution and processes for real estate lease accounting and administration to ensure their compliance with this new FASB standard. EDI was selected by the airline to implement the TRIRIGA® Real Estate Module for Lease Accounting/Lease Administration.

Scope of Work Included:

The primary goal of this implementation was to ensure compliance with the FASB new accounting standards. The organization chose TRIRIGA® because it enabled them to support the collaboration of Airport Affairs & Finance in a single system. The features and outcomes of this implementation as are follows:

  • Airport Affairs Lease Administration
    • Automated Processes
    • Auditable System
    • Lease expiration notifications
    • TRIRIGA® Led to Discovery of Lease Content Data Improvement
    • Invoicing Process is Automated, Accurate and Efficient
    • Lease Modifications are Synchronized across business units
  • Lease Accounting
  • Streamlined Accounting Review Process creates efficiencies
  • Journal Entry integrations to SAP maintains up to date and accurate accounting info in SAP
  • Disclosure, SOX, Validation Reports Support 10k Reporting