Employee Spotlight: Brian Benedict

Brian Benedict

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Employee Spotlight: Brian Benedict

Brian Benedict

1. How did you come to do what you do?
My dad was a lifelong salesperson and sales leader, so a career in sales and leadership was always something that was in the back of my mind. After graduation, I needed to get started and his company was hiring, so I took the lowest level job possible 500 miles from home and the rest is history. I’ve worked for several companies at this point, each in a sales, sales & marketing and leadership capacity and I’ve found challenges and opportunities it each. It’s been a good ride so far.

2. Was this a lifelong goal?
Being a sales leader? Not specifically. I always liked coaching, developing and mentoring individuals and sales leadership offers those opportunities quite frequently. Getting to meet new customers, discovering their challenges, and helping them find the right solution is really rewarding. I also enjoy problem solving and sales, particularly sales in a new arena or industry, are always full of interesting problems to figure out.

3. What motivates you every day?
Having a positive impact and doing it with integrity. There are days where you make the big sale or make a great connection to a potential new customer and those always feel good, but most days are just moving the ball slowly down the field to put yourself in position to score that touchdown. Those days are not as exciting, but in many ways are more important because they set you up for success.

4. What makes you unique and different?
I have a diverse background of companies, both exceptionally large and small that I’ve worked for, and I think that I bring a unique perspective based on that experience. I am open to innovative ideas and new ways of working through problems with the ability to use the ‘tried & true’ as well. I like to think I am easy to work with and encourage others to offer their perspectives to a challenge or opportunity as they might have a different view that just might be the right answer.

5. What are your favorite types of projects to work on?
I like “whole business” projects – projects that involve multiple facets of the business to achieve a goal – Finance, leadership, development, marketing, sales all working together to get the job done. Solving a difficult challenge, or entering a new market are particularly enjoyable.

6. What are your future career goals?
I’m too old to play centerfield for the Yankees, so I’m working to progress to a senior leadership position in sales or sales and marketing.

7. What is the best career lesson you’ve learned so far?
You must be open to new opportunities to grow yourself and your career. I started in Washington DC, moved to Rochester, NY, then to Chicago, back to Buffalo and now I live in New York City. I have moved from construction products to orthopedic footwear, to plumbing products and now to Arora selling and marketing software. Each one of those moves was for an opportunity that I had not been considering six months before, but each has added such valuable experience in both my professional and personal life. Betting on yourself, being willing to work hard and trusting that things will work out generally do.

8. Tell us what your day-to-day looks like at EDI.
I wear several hats at EDI and such, no two days are alike. Some days are filled with developing and executing our Digital Marketing strategy, other days are lots of follow up, reach out and cold calling of prospective customers, working with the Development team on our next product or service or working the Arora/EDI booth at a tradeshow. We now have three distinct products and services that we sell, so they take up a lot of my time. We run a lean and mean team, so being available to help someone else out, or work on something new is always present.

9. What do you enjoy most about working at EDI?
Everyone that I’ve met has been great to work with. I know a lot of companies say that they are a “family” but that is absolutely true at Arora/EDI. The entire team is professional and do an excellent job, but from leadership on down, people really care about you as a person and as a professional and want to help you grow to be the person you’d like to be. It has been great working here from minute one. I do really enjoy being in the field meeting our customers and learning more about what they do, how they do it and what they think can be done to make it easier. Taking that information and feedback and applying it to what we do is very worthwhile.

10. What has been your favorite memory while working at EDI?
I’ve been lucky to be present for EDI’s MaximoWorld wins in 2021 and 2022. Speaking with those customers and understanding how we’ve made their jobs so much easier is very rewarding and winning is always fun.

11. Outside of work, what do you like to do for fun?
I like to golf, ski and travel. I have a 20-month-old puppy that my wife and I are training to be a hunting dog, so that takes up a lot of my time. I’m learning how to fish, shoot sporting clays and a little bit of woodworking at our home in the Hudson Valley. I’m an avid Buffalo Bills fan, so I’m looking forward to the upcoming season.

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Employee Spotlight: Madelyn Bush

Madelyn Bush

Employee Spotlight: Madelyn Bush

Madelyn Bush

1. How did you come to do what you do? 

I started working as a proposal coordinator for an aviation composite supplier, and from there I interviewed with Arora and got the job here at EDI.

2. Was this a lifelong goal?

I’m not sure anyone reaches lifelong goals at 26. If they do, I need to talk to them!

3. What motivates you every day?

I find a lot of motivation in knowing that what I’m doing is making a difference to someone (or several people). 

4. What makes you unique and different?

I’m probably the most positive person on a regular basis that I know. I almost always steer away from the negative to try and find excitement and value in the day to day. 

5. What are your favorite types of projects to work on?

I mostly work on projects of the same goal, but I’ll go a step further and say that the best part of that is seeing when all of what the team has been working on intersects with the customer team finding that the changes we’re making for them are going to be helpful and provide a lot of value. I can’t wait to watch that continue as some of the projects I’ve been assisting with since I started come closer to their launch into go live.

6. What are your future career goals?

I always thought I’d be working in Marketing or some sort of social, internal capacity. The more I work in Project management, I see definitely a path forward here, too, and I’ve really been enjoying learning the process and working with the team and clients.

7. What is the best career lesson you’ve learned so far?

I think something I do very well because I had to learn it in a previous role is time management. Accompanying that would probably be taking notes on everything. It’s incredibly important and saves a lot of time and stress for everyone when everything is written down and can be referred to. 

8. Tell us what your day-to-day looks like at EDI?

My day-to-day consists of a mixture of team meetings to go over project updates, assisting in solving support tickets for projects and getting project hours up to date and accurate, and overall assisting the project managers.

9. What do you enjoy most about working at EDI?

Everyone who works for EDI is very goal driven and extremely kind. It makes for an excellent work culture, and I can’t wait to see more people join the team. 

10. What has been your favorite memory while working at EDI?

I was asked to assist with a conference recently, and that was a blast. I got to meet several clients I’d been working with virtually, learn more about Maximo and made personal connections with other attendees that all work in the industry.

11. Outside of work, what do you like to do for fun?

I play on a softball team on Sundays and do CrossFit or yoga most days, spend time with family. I also love going to see movies, reading, and taking my dog on walks or to the dog park.

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Buy Your Data the Right Way on Your Next Capital Project

Buy Your Data the Right Way on Your Next Capital Project

Buy Your Data the Right Way on Your Next Capital Project

Buy Your Data the Right Way on Your Next Capital Project

A capital project is an investment that builds on or improves a capital asset. They are typically large in scale and cost and involve significant resources and planning to complete.

What is a Capital Project?

A few examples of capital projects are airport terminals, railways, and roads. In the case of a capital project for a corporation, you might see the development of a facility  instead. A corporation allocates both financial and human capital to build or maintain new assets, and it’s not unusual for these types of projects to be planned for months or even years to make sure execution is seamless.

Data Analytics

Data analytics are crucial for monitoring, analyzing, and auditing capital project costs, as such analytics can provide insights on cost and schedule performance – along with a number of other trends – no matter the capital project at hand. 

Even though data-driven management for digital capital projects is a useful tool, it’s a tool that has yet to be optimized by most organizations. Old methods are still going strong, and many industries are wary of sharing their real-time data.

The FMI Report1  found that 95.5% of all data goes unused in engineering and construction, which can result in tremendous hidden costs for owners who often fail to consider the significant amounts of usable digital asset data that is created, used, paid for and then discarded when the project is handed over from the construction and design team.

These costs are incurred when, after their capital project is complete, those very same owners then pay to create a whole new set of identical digital asset data needed to implement asset management, work order and other key software systems relied upon to run their new facility. Therefore, they pay again for the very same data already created and left behind during the construction and design process.

Solution

Help bridge the gap between the capital project acquisition process and facilities management to ensure your facility is ready to go on day one with all the data needed to run a world-class operation utilizing data interoperability.

Establish data standards and templates at the outset of our capital project to ensure you receive the facility, system, and asset-related data needed to feed your Enterprise Asset Management (EAM) system and lay the foundation for predictive maintenance. 

When you use data interoperability to establish the foundation for your data analytics and buy data the right way on capital projects, your corporation can see a number of benefits. These benefits include:

  • The optimization of the systems and processes that your business currently uses.
  • The ability to predict demand in the future.
  • Improving facilities asset management.
  • The ability to prioritize capital investment where it counts.
When you use data analytics, your corporation can save significant time and money. Utilizing sophisticated analytics allows you to increase automation, utilize effective controls, and improve regular data monitoring across your company.

Getting insight from past performances to make future decisions can greatly impact your company. It allows you to predict trends more accurately, learn from past actions, and create more successful solutions. You can generate value with an analytics strategy that identifies, sizes, and prioritizes the enormous opportunities for your corporation, making strides towards a profitable future.

Understanding the Power of Data

Buying data and using it correctly gives your company the power it needs to move forward productively. It’s time to move into the future with the rest of the business sphere – don’t get left behind. Instead, utilize data analytics for your next capital project.
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5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

5 Things to Consider When Choosing a Mobile Solution for Your Facilities Management Operations

Updating your organization’s network of tools and services to facilitate real-time facilities management operations sounds easy enough at a glance. However, there are so many mobile solutions available in today’s market that exploring your mobile management options can quickly become daunting. 

As such, it’s wise to step into exploring different mobile solutions with a strategy in mind. Consider the following points while searching for an enterprise mobile solution so that your company can streamline facilities management operations and invest in a service that meets your every business requirement.

#1- Unique Operational Requirements

A significant variety of mobile solutions exist in today’s market, so to condense the number of solutions to choose from, business owners need to evaluate their unique facility management needs.

For example, when searching for mobile solution offerings, determine whether your company requires the following features and whether they’re available through the management and/or maintenance operations software you’re considering:

  • Data Collection & Analysis
  • Real-Time Facilities Management Capabilities
  • Order Management
  • Vendor Management
  • Asset Management
  • Inventory Planning
  • Maintenance Scheduling
  • Work/Labor Tracking
  • Document Storage/Organization

Organizations should also ensure the system provides a “Single Pane of Glass” where facility managers can view all of their smart and connected building system asset data in one place. Facilities are investing more capital than ever in smart and connected building systems, but to access this critical data, technicians and FM leadership often have to engage with multiple OEM apps to gather the appropriate information. . The best mobile solutions combine smart and connected asset data from the manufacturers and the systems themselves and allow facility managers to save time and money by combining all of this data into one easy to use information platform, eliminating the need to train staff to use multiple manufacturer platforms to extract necessary data.

#2- Integration Capabilities

Integration capabilities are critical for organizations that have already implemented a selection of programs and tools to streamline company functions. Discovering whether an enterprise mobile solution can be integrated with the current software is necessary for reducing complications and streamlining the process of adopting new programs.

#3- Support and Training

Many organizations are experiencing a “brain drain” post COVID, with large swaths of tenured staff retiring or facing leveraged buyouts to cut costs, resulting in many organizations losing critical institutional knowledge. The right mobile tool can help bridge the gap by collecting this information within the system which can then be passed down to the next generation of staff.

The timeline needed to learn how to use new software may decrease productivity in already overwhelmed workplaces, and ineffective training often leads to errors and delays. As such, training is an essential part of workplace efficiency, especially when using new tools and programs. Working with a mobile solution provider that offers support and training throughout implementation can help ensure that each user is informed about software functions and knows how to initiate each process they’re responsible for.

#4- User Interface and User-Friendliness

Even if a particular maintenance operations software covers every function your organization could ever need, implementation will not be a success if the software is too cumbersome to use. Choosing a user-friendly program with a clean interface can greatly simplify learning how to use the new software. Preventing employees and other team members from becoming overwhelmed is an ideal way to streamline information retention and avoid complications. An easy to use solution is essential because it encourages teams to more easily adopt the new technology as a natural part of their day-to-day operations.

#5- Security Measures

Finally, adequate security protocols are imperative when introducing real-time facilities management software to your organization’s network of tools. Protecting your company’s data from unauthorized access, theft, alteration, or loss helps secure the information your business depends on to function. It also simplifies security processes and frees up human resources so that employees can be dispatched to more engaging tasks.

In addition to researching solutions on your own, there’s an added benefit when providers offer product demonstrations. If you’re searching for a mobile solution to streamline your facility management operations, viewing a demo or speaking with software professionals will likely make your decision much more straightforward.

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EDI Awarded Best Maximo Asset Information Management at MaximoWorld 2022!

EDI Awarded Best Maximo Asset Information Management at MaximoWorld 2022!

EDI was honored to be recognized at the 2022 MaximoWorld conference in Austin, Texas for Best Maximo Asset Information Management project. This award was presented to EDI and Kansas City Airport (MCI) for our Enterprise Asset Management (EAM) Implementation work on the New Single Terminal and Parking Garage at Kansas City International Airport.

The new $1.5 billion terminal is the largest single infrastructure project in Kansas City history. MCI’s modern 1M SF single-terminal will debut in early 2023, and feature 39 gates, updated amenities and dining options, and the addition of a 6,300-spot six-level parking garage with covered commercial curb connects to both levels of the new terminal via roadway crosswalks on each level.

MCI applied an innovative approach to implementing asset management at the very beginning of the new terminal project. EDI, along with Arora Engineers (Arora), worked to ensure that operations and maintenance staff were in a position to use and maintain the entire new facility (the organizations most critical asset) from day one. MCI was therefore able to reduce their implementation costs by approximately 50% with a digital delivery compared to a traditional asset management implementation.

This is the second year in a row EDI has received a MaximoWorld award. Last year, EDI and Salt Lake City International Airport (SLC) were awarded for Best Maximo Enterprise Asset Management Implementation Program at MaximoWorld 2021.

Congratulations to our team on this terrific accomplishment!

To learn more about our work on the new terminal project, as well our Data Interoperability Services and how facilities can protect organizations from losing data when datasets are created, read our case study.

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Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Enhance Airport Enterprise Asset Management with eSAM

Seventy-five percent of the world’s 130 busiest airports rely on IBM’s Maximo Enterprise Asset Management (EAM) software to get the most value out of their critical assets. Considering airports spend upwards of $7.7 Billion over the lifecycle of their assets to maintain them, we understand that they are often an organization’s most significant investment.

At EDI, we pride ourselves on our ability to help our clients transform from simply relying on planned maintenance to world class maintenance best practices that are part of a Reliability Centered Maintenance (RCM) program using their Maximo EAM software.

EDI has spent 20+ years helping airports implement Maximo EAM to do just that— in fact, EDI is the #1 US-based IBM Partner for Maximo for Aviation (MfA).

We assist our Aviation clients in maximizing return on investment not only for their assets, but also their EAM software application with a thoughtful, comprehensive set of configurations and documentation which we have named eSAM for Airports.

eSAM stands for EDI’s Strategic Asset Management, which is much more than just a software solution. eSAM is a comprehensive philosophy and program – it is a tool set that puts an organization on a path towards continuous improvement in EAM to achieve RCM.

eSAM is a consistent delivery of IBM’s best-in-class Maximo EAM System that is pre-configured based on ISO 55000 and other best practices to allow a reduced PO to Deploy time and a reliable support approach. eSAM includes airport specific modules such as FAA Part 139 Airfield Inspection, Local NOTAM, Facilities and Custodial Inspections, Lock Shop and Key Management, Warehouse/Inventory Management, GIS Integration, ERP Integration, Property Management Integration, BIM Integration, IoT Integration, Airport Maintenance Specific KPIs, Reports and Analytics, and much more.

The power of eSAM is that we have taken leading industry practices and Maximo configurations and packaged them together in an easily deployable product. eSAM provides not only software configurations but also consulting services to address shared challenges of the industry and in achieving RCM. Our team of experts provide business process implementation services to ensure the right culture change within our clients’ organization for a smoother adoption of EAM technology into their daily tasks.

Our two-fold approach, which focuses on both business processes and software implementation, provides a significantly more useful EAM system sooner compared to other software implementation providers.

The eSAM system benefits include considerable time reduction for personnel involved in the solution development and deployment, and lower overall cost of ownership with short- and long-term ROI. Additionally, eSAM is cloud hosted by our trusted partner, Projetech, who have provided expert, economical Maximo® as a Service (Maas) Cloud Hosting services for a variety of our most important clients for over a decade.

EDI has developed eSAM configurations for several other industries, including Life Sciences. To learn more about how you can implement an EAM system using our eSAM solution to save time, conserve resources, and get the most out of your assets, click here.

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Upcoming Event: EDI Exhibiting and Speaking at CFTA Annual Conference 2022

CFTA-Annual-Conference-2022_slideshow

Upcoming Event: EDI Exhibiting and Speaking at CFTA Annual Conference 2022

CFTA-Annual-Conference-2022_slideshow

EDI will be exhibiting and speaking at the upcoming CFTA 2022 Annual Conference hosted by Brown University in Providence, RI from August 2-5, 2022.

CFTA brings together campus FM technology professionals and solution leaders for four days of engaging educational sessions, round table discussions, networking, campus tours, and community fun in a collaborative environment. Attendees will learn and discuss best practices, hear about the latest innovations, shape the future of work, and feel energized to design and manage campus systems navigating the path forward.

If you are attending, stop by our table to meet our team and learn about an easier, more accurate way to manage Operations & Maintenance work order requests for your facility with Arora ATLAS® Request, as well as our Data Interoperability solutions to enhance your capital projects.

Session Information:

Manik Arora, PE, President and CEO of both Arora Engineers and EDI, and Brian Benedict, Development Director of Enterprise Solutions at EDI, will be presenting “Expediting Capital Project ROI with Data Interoperability” at CFTA’s annual conference.

EDI’s technology experts achieve data interoperability by establishing data standards and specifications to ensure facility managers can integrate asset data created during construction into their Enterprise Asset Management system to seamlessly maintain their facilities. Our experts will explain how you can integrate your BIM/CAD, GIS, and asset data into one network for a consistent flow of valuable data needed to increase operational efficiency, decrease costs, and enhance user experience. Be sure to attend and learn more!

Date and Time: August 3rd at 4:00 PM EST

Location: Ocean Suite B, Graduate Providence Hotel

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Upcoming Event: MaximoWorld 2022

Upcoming Event MaximoWorld 2022

Upcoming Event: MaximoWorld 2022

Upcoming Event MaximoWorld 2022

Electronic Data (EDI) will be attending Maximo World 2022 in Austin, Texas! Be sure to stop by booth #107 to meet the team and learn how you can save time and money with Data Interoperability Services!

EDI’s innovative Data Interoperability process prevents Owner’s from paying twice. Our team helps bridge the gap between the capital project acquisition process and facilities management to ensure our client’s facilities are ready to go on day one with all the data needed to run a world-class operation – all while saving millions of dollars over the life of the project and the facility.

To register for this event, click here.

Session Information:

Scott Yates, Chief Operating Officer at EDI, as well as Ian Redhead, Deputy Director of Operations & Maintenance at Kansas City International Airport, will be presenting “Kansas City Data Interoperability and Road to Digital Twin” at Maximo World 2022.

For as long as facilities have been built, there has been an immense challenge for organizations to acquire, assimilate and organize the data required to properly operate and maintain a facility that has been turned over to them. We all know the story, by the time a project reaches the stage of commissioning the facility and turning over the “as-built” drawings, equipment specifications and manuals, the project’s budget, schedule (and patience of the people involved) have long been expended. Organizations are left with a hodge-podge of information on their new facility and are left on their own to gleam the useful information out, or collect it themselves, to establish their operating and maintenance procedures. And that effort doesn’t even yet include preparing it for load into and use in their Enterprise Asset Management (EAM) system.

With the current capabilities of BIM and Maximo, the Kansas City Aviation Department is addressing this gap between “design” and “operate” head on and building a bridge across it that could be used for all future capital projects. For projects that leverage BIM as a primary design tool, Maximo has a standard feature to import the data from models automatically as well as an available plug-in to present the associated 3D models inline with it’s own applications like Work Order Tracking and Assets. With established design standards for BIM models to ensure you can always receive the data needed from contractors, to seamlessly and easily integrate into your Enterprise Asset Management system.

Date and Time: August 9th, 2022 from 1:00-1:45 PM CDT

Airport Maximo User Group Meeting

Joe Mahaz, PLSM, Founder and Senior Advisor at EDI, will be leading the upcoming Airport Maximo User Group Meeting at MaximoWorld 2022 in Austin, Texas. The meeting will include news related to AMUG business, updates on the upcoming May 2023 spring meeting, and will feature a panel of airport leaders. The panel will discuss new innovations in their Enterprise Asset Management implementation and/or upgrades at the airports, and how the airports have adjusted to the new norm. 

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Upcoming Event: Airport Maximo User Group Meeting at MaximoWorld 2022

AMUG-Meeting-at-MaximoWorld-2022

Upcoming Event: Airport Maximo User Group Meeting at MaximoWorld 2022

AMUG-Meeting-at-MaximoWorld-2022

Joe Mahaz, PLSM, Founder and Senior Advisor at EDI, will be leading the upcoming Airport Maximo User Group Meeting at MaximoWorld 2022 in Austin, Texas. The meeting will include news related to AMUG business, updates on the upcoming May 2023 spring meeting, and will feature a panel of airport leaders. The panel will discuss new innovations in their Enterprise Asset Management implementation and/or upgrades at the airports, and how the airports have adjusted to the new norm.

Date and Time: Pre-MaximoWorld Conference, August 8th, 2022 from 2:00-4:00 PM CDT

Location: JW Marriott, Austin, Texas, Hotel 2nd Floor Room 204

AMUG Steering Group

Chair: Mr. Joseph Mahaz, PLSM – Founder and Senior Advisor, EDI

Co-Chair: Ms. Brendalynn Taulelei, MBA –  Senior Manager, Asset Management and Logistics Aviation Maintenance, Port of Seattle 

Agenda
  • Introductions
  • AMUG Business
    • General Discussions
    • May 2023 Spring Meeting – Seattle
Airport Panel Open Discussion
Open DiscussionsIf you have any questions, please contact events@reliabilityweb.com
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Salt Lake City Int’l Supports New Terminal With New Enterprise Asset Management Software

Enterprise Asset Management Software

Salt Lake City Int’l Supports New Terminal With New Enterprise Asset Management Software

Enterprise Asset Management Software

Electronic Data, Inc. (EDI) was featured in an article by Airport Improvement entitled “Salt Lake City Int’l Supports New Terminal With New Enterprise Asset Management Software.” Salt Lake City International Airport (SLC) began the transition for a new enterprise asset management system by working with a consultant to outline the functional and technical requirements. Ultimately, SLC chose the Maximo system.

Having launched the previous system on its own, SLC wanted a partner with experience implementing asset management systems at other airports to lead its upgrade. After considering multiple options, the airport contracted EDI for planning, configuration, testing, training, deployment and post-deployment support.

Scott Yates, Chief Operating Officer of EDI, is featured in the article, saying he considers it a major victory for SLC to have the new system operational just three months after the purchase contract was signed. “The airport didn’t lose the opportunity to get good maintenance history about this new facility,” he explains. “Had we not done that, they’d be keeping a lot of paper records and might never get the data into the system.”

Ultimately, SLC will be able to tie smart assets around the airport into Maximo. For example, sensors can be placed on baggage handling equipment, people movers or passenger boarding bridges to gather usage information that will drive maintenance decisions. Yates explains that such information will help SLC proactively head off failures, optimize preventative maintenance and provide better operational metrics.

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