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EDI Employee Spotlight: Ali Abusulb, Software Developer

EDI Employee Spotlight Ali Abusulb



EDI Employee Spotlight: Ali Abusulb, Software Developer

EDI Employee Spotlight Ali Abusulb

1. How did you come to do what you do? Was this a lifelong goal?
From a young age, I’ve always been fascinated with the way things work – especially in the realm of technology. This led me to taking programming classes in high school where I discovered my passion for this field. My time at college reinforced this interest, I majored in computer science where I was able to increase my technical skills and knowledge base. While I didn’t always know this would be my career, my combined curiosity and educational experiences made it a clear choice by the time I graduated.

2. What motivates you every day?
What motivates me is the problem-solving nature of my work, the satisfaction of turning abstract ideas into real, tangible solutions. Knowing that the work I do can make it easier for someone else to do their job is also truly motivating. Additionally, the ever-evolving nature of this field keeps me engaged and eager to learn more.

3. What are your favorite types of projects to work on?
My favorite projects to work on are the ones where I learn something new. I enjoy being able to put a new tool in my arsenal. I also enjoy projects where we can simplify or automate a manual process.

4. What is the best career lesson you’ve learned so far?
An important lesson I’ve learned both in my professional and my personal life is to just do it. So often we are hesitant to do something in fear of doing it wrong or messing something up, but the reality is there’s virtually no mess that can’t be cleaned up. The more you go for it, regardless of what it is, the closer you’ll be to accomplishing your goals.

5. Outside of work, what do you like to do for fun?
Outside of work, I enjoy spending quality time with friends and family. I also enjoy staying active as much as I can through things like basketball, yoga, swimming, and rock-climbing.

Five Reasons You Need a Maximo Mobile Solution that Integrates with Indoor GIS

Five Reasons You Need a Maximo Mobile Solution that Integrates with Indoor GIS

Facility management is a complex task that requires efficient utilization of resources and meticulous organization. In today’s business climate of rapid digitalization, implementing a mobile solution that pairs with your robust enterprise asset management (EAM) system, such as IBM’s Maximo EAM, is crucial.

Furthermore, facility managers can significantly enhance the efficiency of their efforts by choosing a mobile solution that integrates with ArcGIS Indoors.

By combining these powerful tools, facility managers can unlock a range of benefits that improve facility visualization, asset tracking, space management, work order efficiency, indoor navigation, and more. Facility managers who integrate Indoor GIS capabilities with their mobile EAM solution can save both time and costs while improving overall facility management outcomes.

Below, we outline five compelling reasons why investing in a mobile EAM solution that integrates with Indoor GIS will be a game-changer for your facility management operations.

1. Comprehensive Asset Management

Utilizing a mobile solution that integrates with ArcGIS Indoors enables facility managers to seamlessly manage both outdoor and indoor assets. By integrating asset data and location services, facility managers can achieve real-time asset tracking, monitoring, and maintenance. This integration eliminates the need for manual record-keeping and enables facility managers to access critical asset information on the go.

Facility managers can track asset movement, monitor maintenance schedules, and ensure timely repairs. By optimizing asset management processes, facility managers can minimize downtime, increase asset utilization, and reduce maintenance costs.

2. Enhanced Spatial Understanding

ArcGIS Indoors’ detailed indoor mapping and spatial analytics capabilities provide facility managers with enhanced spatial understanding. By integrating this indoor GIS with a mobile solution, facility managers can utilize the detailed and interactive indoor mapping capabilities to visualize their buildings and facilities accurately and gain insights into asset locations, movement patterns, and spatial relationships. These insights improve decision-making, operational efficiency, and resource allocation.

Facility managers can visualize assets in their exact locations, understand spatial constraints, and identify optimal asset placement. By utilizing spatial analytics, they can identify patterns of asset usage, identify potential bottlenecks, and optimize workflows. This integration empowers facility managers to make data-driven decisions, streamline operations, and enhance productivity.

3. Indoor Navigation

An EAM mobile solution that integrates with ArcGIS Indoors offers intuitive and interactive indoor navigation capabilities. The integration provides users with turn-by-turn directions and wayfinding assistance within complex indoor environments. This ensures efficient navigation to desired destinations within buildings, reducing time wastage and enhancing user experience.

Facility managers can easily guide maintenance personnel or visitors to specific areas, assets, or facilities. This integration simplifies navigation within large buildings, multi-building complexes, or campuses, enhancing operational efficiency and reducing confusion.

4. Streamlined Work Order Management

Integrating an EAM mobile solution with ArcGIS Indoors significantly enhances work order management. Facility managers can view and assign work orders directly on their mobile devices, leveraging the spatial information provided by Indoor Maps.

With a clear visualization of maintenance tasks’ exact locations, facility managers can assign technicians promptly, track work order progress in real time, and ensure timely resolution of issues. This integration streamlines the work order lifecycle, leading to improved response times, increased productivity, and enhanced customer satisfaction.

5. Multi-Floor Navigation & Point of Interest Guidance

Integrating ArcGIS Indoors with an EAM mobile solution enables facility managers to assist users in locating specific points of interest and seamlessly navigate between different floors or levels within multi-level buildings. Users can easily find rooms, departments, amenities, or facility features by following step-by-step directions provided by the mobile solution.

The solution highlights optimal paths with instructions on floor transitions, staircases, escalators, or elevators, ensuring smooth vertical navigation and reducing time spent searching for specific locations.

This feature is particularly beneficial for new employees, visitors, or maintenance personnel who may be unfamiliar with the building layout. By providing accurate and efficient guidance, facility managers can enhance user experience, improve productivity, and streamline operations.

Facility managers can guide maintenance personnel to specific floors or assets efficiently, reducing time wastage and optimizing resource allocation. By enabling users to navigate indoor environments with ease, facility managers improve operational efficiency and overall productivity.

Integrating an EAM mobile solution with ArcGIS Indoors offers numerous advantages for facility managers seeking to optimize their operations.

From comprehensive facility visualization and real-time asset tracking to enhanced space management, streamlined work order processes, and improved indoor navigation, this integration empowers facility managers to make data-driven decisions, increase operational efficiency, and deliver better facility experiences.

By harnessing the power of these integrated solutions, facility managers can elevate their facility management practices to new heights, ensuring optimal resource utilization, improved maintenance outcomes, and enhanced occupant satisfaction.

To learn more about how you can streamline and enhance your facility management, check out ATLAS Indoor Maps.

EDI Employee Spotlight: Chau Hillman, PMP, Project Manager

EDI Employee Spotlight Chau Hillman

EDI Employee Spotlight: Chau Hillman, PMP, Project Manager

EDI Employee Spotlight Chau Hillman

1. How did you come to do what you do? Was this a lifelong goal?
I started right out of school in the pharmaceutical industry doing system testing, then moved to the semi-conductor/wireless Chip Industry. Relocating from San Diego to Houston required me to reinvent myself professionally and actively seek opportunities to further develop my skillsets. That lead me to Business Analysis and applying my organizational and testing skills as a Project Manager.

2. What motivates you every day?
I enjoy learning new products and skills. The only constant is change and learning prepares me to embrace it and continue to grow both personally and professionally. My current role allows me to directly contribute to the success of my team and the greater organization.

3. What are your favorite types of projects to work on?
My favorite projects are those where the expectations and requirements are well defined, and everyone is pulling in the same direction. This allows for a clear sense of direction and purpose, efficient and effective collaboration and less time spent dealing with strife and conflict. Additionally, when everyone is aligned and working towards a common goal, it fosters a positive and productive work environment.

4. What is the best career lesson you’ve learned so far?
Having a “Can Do” attitude is essential, and never being afraid to roll up my sleeves and learn new skills. This allows me the flexibility to not be tied to a single industry. It also allows me to approach new challenges, opportunities and experiences that lead to personal and professional growth.

5. What do you enjoy most about working at EDI?
I enjoy learning new skills and solving problems. EDI is in the unique position of providing solutions in the Enterprise Asset Management across several industry verticals. The teams at EDI are passionate about success and enhancing our product offerings; continuously improving efficiency and exceeding our customer’s experience.

6. Outside of work, what do you like to do for fun?
I enjoy traveling and learning about different cultures. I also enjoy spending time outdoors with my Border Collies.

Key Trends Unveiled at MaximoWorld 2023: Empowering Asset Management in the Digital Era

MaximoWorld trends

Key Trends Unveiled at MaximoWorld 2023: Empowering Asset Management in the Digital Era

MaximoWorld trends

MaximoWorld 2023, held this year in Phoenix, AZ, served as a nexus for asset management aficionados to explore cutting-edge developments, exchange valuable insights, and connect with fellow reliability-focused professionals. The four-day event spotlighted several key trends shaping the landscape of modern asset management with certificate workshops, roadmap courses, user group meetings, MaxUp morning shows, MaximoWorld Awards, Reliability Asset Performance (RAP) talks, expo crawls, and general learning sessions.

From mobility to sustainable solutions and data-driven insights to the power of AI, let’s explore the recurring trends that echoed throughout MaximoWorld 2023.

Data’s Decisive Role in Strategic Asset Management

Speakers and presenters across sessions championed the shift from routine Work Order Management to the more holistic approach of Strategic Asset Management. The emphasis on Strategic Asset Management versus conventional work order management allows facility managers to make informed, data-driven decisions about acquiring, operating, maintaining, upgrading, and disposing of assets to maximize their value and contribute to the success of their organization.

Courses like Terrence O’Hanlon’s “Elevating from Work Order Management to Strategic Asset Management” and sessions like “Optimizing PMs/Asset Strategies Using Maximo Data” showcased the transformative power of data analytics and the importance of leveraging data for predictive maintenance, enhanced operational efficiency, and strategic planning.

Amid the data-driven discussions, the importance of data governance and standards also stood out. Sessions like “Digitalization and the Importance of Data Governance and Standards” underscored the importance of setting data quality standards at the inception of digital initiatives to ensure successful transformations.

The emphasis on the transformational journey from tactical to strategic asset management was consistent throughout the conference, underscoring that modern asset management is no longer confined to reactive approaches but is becoming a proactive, cross-functional endeavor.

Mobility and Future-Ready Technicians

Mobility’s direct impact on improving operational efficiency resonated throughout the conference. In their session “Regulatory Inspections Before and After Maximo’ Nate Bolander, Technical Systems Manager at the Salt Lake City Department of Airports and EDI’s own Joseph Mahaz presented SLC’s previously cumbersome, manual regulatory inspections process before the implementation of Maximo and Mobility and the significant efficiencies gained after the implementation, including ease of complying with all FAA annual audit requirements. In fact, EDI and Salt Lake City International Airport were honored with this year’s Best Maximo Connected Workforce Award in recognition of the efficiency and connectivity SLC was able to realize with IBM’s Maximo® and their accompanying mobile solution, Arora ATLAS® Inspect.

The urgency of staying abreast of evolving technician expectations was a key refrain in sessions including “The Future is Now. Preparing For Today’s Technicians,” and “Mobility 4.0 – Your Practical Digital Accelerator,” which underscored the journey to a paperless future and the transformational power of practical mobility. These sessions and similar RAP talks showcased the urgency of aligning technology with the needs of modern technicians.

These discussions also showcased how mobility-driven solutions can revolutionize core processes and streamline asset management workflows. Speakers and presenters throughout the event echoed that mobility isn’t just a convenience— it’s a game-changer.

Maximo Application Suite (MAS) Took Center Stage

The words ‘Maximo Application Suite (MAS)’ were uttered repeatedly day in and day out by attendees, exhibitors, and presenters alike at MaximoWorld 2023. Reps from IMB led an illuminating session entitled “Maximo Application Suite Roadmap & Maximo Spatial,” which unveiled the exciting investments and advancements on the MAS horizon, including a critical emphasis on geospatial capabilities. Attendees were provided first-hand insight into the many benefits available with MAS, including enhanced integration across its capabilities, flexible licensing options, and optimized infrastructure.

Sessions like “Fast Track to MAS 8” exemplified tangible results, while “Key Takeaways when Upgrading to MAS” shared Con Edison’s successful migration story. In the realm of power generation, the session “Maximo Application Suite SaaS” spotlighted MAS’s role in managing critical assets. These presentations collectively underscored the growing interest in MAS across sectors, with organizations leveraging it as a cornerstone for modern asset management, demonstrating its potential to reshape practices and redefine operational excellence.

AI’s Transformational Potential

The transformative power of AI reverberated across sessions like “The AI-powered Industrial Revolution” and “Foundation Models – Turbocharging AI and Asset Management.” Attendees were immersed in the potential of AI, ranging from anomaly detection to predictive maintenance. The conference consistently highlighted that AI is no longer a distant dream but a reality shaping asset management’s future.

A crucial aspect of modern asset management is harnessing AI and data-driven insights. Sessions such as “Optimizing MRO Inventory Using Machine Learning: A Customer Case Study” and “Unlocking the Value of Data with AI” underscored the profound importance of leveraging data for predictive maintenance and intelligent decision-making.

Coupled with AI, Digital Twins were heralded as potent tools for revolutionizing asset management, as discussed in ESRI’s RAP talk, “The AI-powered Industrial Revolution: The Potential of Foundation Models,” and session “The Future of Asset Management with Digital Twins.” Presenters made it abundantly clear that the convergence of AI and Digital Twin technology are and will be increasingly more imperative in achieving predictive maintenance, allowing organizations to foresee anomalies, optimize operations, and prevent downtime.

Sustainable Solutions for a Greener Future

The conference spotlighted the role of asset management in driving sustainability initiatives. Attendees explored how organizations are redirecting efforts towards paperless work practices, reducing environmental impact, and embracing reliability-centered maintenance. Sessions throughout the event not only discussed the technology behind sustainable practices but also shared valuable insights on operational transformations.

Presenters and exhibitors repeatedly emphasized that sustainable practices aren’t isolated; they’re tightly interwoven with software advancements like mobility, AI, and Digital Twins.

The discussions centered on aligning asset management practices with sustainable principles. From “Sustainability – Our Future” to “Leading Sustainability Transformations,” the conference conveyed that businesses are moving beyond profit-driven strategies to embrace sustainability as a core driving force. Attendees were encouraged to explore how sustainable practices can not only enhance reliability but also contribute to a more eco-conscious future.


MaximoWorld 2023 gave the event’s 1,500+ attendees an enlightening glimpse into the current state and future potential of asset management. The prevailing trends that echoed throughout the conference – from mobility and sustainability to data-driven insights, innovative technologies, and digital transformations– underscored that we stand at the brink of a transformative era. The discussions, sessions, and interactions left attendees not only enlightened but empowered to navigate the evolving landscape of asset management with confidence. As we reflect on the experiences and insights gained at MaximoWorld 2023, we’re reminded that these trends are not ephemeral; they are shaping the future of asset management, ushering in a new era of efficiency, sustainability, and innovation.

Streamlining Asset Management and Indoor Navigation with Arora ATLAS® Indoor Maps

Arora ATLAS Indoor Maps

Streamlining Asset Management and Indoor Navigation with Arora ATLAS® Indoor Maps

Arora ATLAS Indoor Maps

Efficient asset management is key for organizations seeking to optimize operations, reduce costs, and enhance productivity.

Arora ATLAS®, an enterprise-level suite of mobile products that integrates with IBM’s Maximo® Enterprise Asset Management (EAM) software, has taken a significant leap forward by introducing innovative new functionality. Now seamlessly integrated with ESRI’s Indoor GIS, ATLAS Indoor Maps is a powerful solution to simplify asset management and revolutionize facility maintenance workflows.

The integration enables organizations to effectively manage both outdoor and indoor assets while providing users with intuitive wayfinding and turn-by-turn navigation within complex indoor environments. The solution enhances operational efficiency, improves asset utilization, and facilitates informed decision-making.

Users will benefit from features like interactive indoor navigation, point of interest guidance, accessibility support, location-based services, and multi-floor navigation. This integrated solution streamlines workflows, optimizes facilities management, and empowers organizations with valuable insights for continuous improvement.

Indoor Navigation

Arora ATLAS Indoor Maps revolutionizes indoor navigation by providing users with interactive and intuitive wayfinding solutions within complex indoor environments.

Leveraging the power of indoor mapping and location-based services, users can seamlessly navigate through buildings, finding the most efficient routes to their desired destinations.

Facility managers can empower employees, visitors, and technicians with turn-by-turn navigation, ensuring they can easily locate rooms, departments, amenities, or facility features. This not only saves time but enhances the overall experience within the facility.

Comprehensive Asset Management

ATLAS Indoor Maps empowers facility managers to seamlessly manage both outdoor and indoor assets by integrating asset data and location services.

With real-time tracking, monitoring, and maintenance capabilities, facility managers can efficiently oversee their asset inventory, identify asset locations, and proactively schedule maintenance activities.
By centralizing asset management and providing a holistic view of asset performance, this integrated solution enhances operational efficiency and reduces costly downtime.

Enhanced Spatial Understanding

The integration of Arora ATLAS and ESRI’s ArcGIS Indoors brings detailed indoor mapping and spatial analytics capabilities to facility managers and technicians.

With advanced tools and visualizations, ATLAS Indoor Maps will allow your organization to gain valuable insights into asset locations, movement patterns, and spatial relationships. This enhanced spatial understanding enables informed decision-making, improves operational efficiency, and optimizes resource allocation.

By leveraging these insights, facility managers can identify areas for improvement, streamline workflows, and enhance the overall efficiency of their operations.

Point of Interest Guidance

Locating specific points of interest within large buildings can often be a challenging task.

Arora ATLAS Indoor Maps addresses this issue by offering users step-by-step directions and highlighting optimal paths to their desired points of interest.

Whether it’s finding a specific room, department, or amenity, users can rely on the integrated solution to guide them efficiently. This feature improves productivity, reduces confusion, and enables users to make the most of their time within the facility.

Multi-Floor Navigation

For multi-level buildings, knowing exactly what level the asset or workorder is located in and allowing for seamless navigation between different floors is essential to understanding the best way to locate said asset/workorder. Arora ATLAS Indoor Maps simplifies multi-modal floor-aware turn-by-turn navigation through places like staircases, escalators, or elevators.

Users can effortlessly move between floors, ensuring smooth vertical navigation. This functionality is particularly valuable in large office buildings, hospitals, shopping malls, and other complex facilities. By eliminating navigation barriers, facility managers can enhance accessibility, improve operational efficiency, and provide a seamless experience to users.

ATLAS Indoor Maps: A Comprehensive Asset Management Solution

ATLAS Indoor Maps, the result of the seamless integration of Arora ATLAS with ESRI’s Indoor GIS, revolutionizes asset management and indoor navigation for facility managers. By harnessing the power of comprehensive asset management, enhanced spatial understanding, intuitive indoor navigation, point of interest guidance, and multi-floor navigation, ATLAS Indoor Maps streamlines workflows, optimizes facilities management, and empowers organizations with valuable insights for continuous improvement.

The result is improved operational efficiency, optimized facilities management, and valuable insights for continuous improvement. Facility managers who implement Arora ATLAS Indoor Maps can expect substantial time and cost savings while elevating the overall experience within their facilities. Embrace the power of Arora ATLAS Indoor Maps and revolutionize your asset management and indoor navigation practices today.

Contact our team today to learn more!

EDI is Exhibiting at the 2023 MaximoWorld!

MaximoWorld 2023

EDI is Exhibiting at the 2023 MaximoWorld!

MaximoWorld 2023

EDI will be sponsoring and exhibiting at the 2023 MaximoWorld conference in Phoenix, AZ from August 7-10, 2023!  Come see us at booth #608 to get a demo of our powerful asset management products and services and enter our raffle for a chance to win an iPad!

EDI, an Arora Company, provides comprehensive asset management solutions leveraging Maximo EAM Software and integrations with leading technologies like Arora ATLAS® and ESRI to provide our clients with a comprehensive ecosystem for managing assets, optimizing their utilization, and leveraging location-based data to improve decision-making, efficiency, and productivity in both indoor and outdoor environments.

To learn more, click here.

How SLC Has Realized a 20% Backlog Improvement Per Shift with eSAM and Arora Atlas®

SLC Infographic

How SLC Has Realized a 20% Backlog Improvement Per Shift with eSAM and Arora Atlas®

SLC Infographic

Salt Lake City International Airport (SLC) has consolidated three terminals into a new, single central terminal, thereby increasing annual passenger capacity by 50%. Kick-off to go-live of Maximo was achieved in less than 90 days, and SLC has not had to hire any additional maintenance staff to maintain the hundreds of additional assets.

This achievement was made possible by EDI, who implemented our Strategic Asset Management (eSAM) for airports Maximo EAM configurations, as well as the Fix, Inspect, and Request modules of the Arora ATLAS® mobile solition which integrate with Maximo to provide a seamless asset and data management system.

Download our infographic to learn how eSAM and ATLAS have allowed SLC to realize a 20% improvement of maintenance backlog per shift!

Tips for Implementing a Maximo Work Request Tool

Tips for Implementing Maximo Work Request Tool

Tips for Implementing a Maximo Work Request Tool

Tips for Implementing Maximo Work Request Tool

It’s an exciting time at your organization because you (hopefully) read our tip sheet on selecting a Maximo Work Request tool and subsequently decided to maximize the efficacy of your Maximo Enterprise Asset Management System (EAM) and improve the experience of your customers by investing in a mobile tool.

Ideally, you selected a mobile solution that allows your organization to take advantage of Maximo’s unlimited requestors, features an easy-to-use, wizard-based interface that you will prepopulate with the information important to your organization, is driven by QR codes with Maximo asset data attached, and geo-references work requests to ensure your technicians can spend less time locating problems and more time fixing them.

To reap the most value from your new solution there is data you need to gather, technicians you need to train, stakeholders you need to inform and a host of day-to-day responsibilities you need to keep up with, all while learning and implementing this new technology.

To make your implementation process as seamless as possible, we’ve asked the experts at EDI— EAM Software and Maintenance Best Practices specialists with over two decades of experience implementing Maximo and mobile solutions that support it to share their best practices. Click here to download our tip sheet!

If you have questions about the process or benefits of implementing a Work Request tool, contact to learn more!

EDI is Exhibiting at the 2023 Joint Engineer Training Conference & Expo

EDI Exhibiting JETC

EDI is Exhibiting at the 2023 Joint Engineer Training Conference & Expo

EDI Exhibiting JETC

EDI will be exhibiting at the 2023 Joint Engineer Training Conference & Expo (JETC) in San Antonio, TX hosted by the Society of American Military Engineers (SAME)!

The 2023 JETC will include over 80 hours of education and training sessions, keynote speaker, myriad networking activities, a robust exhibit hall, and countless opportunities to connect and meet with decision-makers throughout industry and government.

We are Maximo experts with your solution for Base Operations Support, Integrated Logistics, and Facilities & Range Management. Be sure to stop by Booth #704 and receive a demo of our exciting services!

Arora ATLAS® is an enterprise level suite of mobile products designed to simplify and enhance asset management through the seamless convergence of asset data and location services.

Capturing the right data, at the right time, with the right team, is critical to the success of managing any facility. Let us show you how we can help yours! 

About SAME

Founded in 1920, the Society of American Military Engineers—as it has for over 100 years—leads collaborative efforts to identify and resolve national security infrastructure-related challenges. 

With more than 25,000 members including uniformed service members, government civilians, private sector engineers and related professionals, and members of academia, SAME offers professional and personal development, networking, and community involvement to individuals of all ages committed to contributing to our national security, by leading a collaborative and focused coalition of organizations that creates opportunities to address and resolve issues that enhance our national security posture.

SAME and its 100 Posts throughout the United States and around the world offers members a wide network of support that includes a vast array of education, training, networking and business development opportunities, all unified by a shared mission to strengthen national security.

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