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How Culture and Strategy are Related
Communication is a Two-Way Street
The executive branch provides the vision, mission, and focus for an organization. They define upper level goals and objectives. But it is up to lower level staff to sub-divide higher level goals into relevant tasks which are aligned with the company mission. And even before that, they must have a clear understanding of objectives which explain what is expected, how this impacts their role, and how this benefits the company. In turn there is a trust in management that the path set forward is the optimum path to ensure profitability and competitiveness.Reactive, Planned, and Proactive Modes
Reactive: Let’s assume the CMMS is operational, the organization could still be in “reactive mode.” The lower level may have already “given up” on leadership if:- The goals are unclear
- The staff lacks precision maintenance skills
- There is no planning/scheduling
- There are no reliability leaders in place
- There is no ability to leverage failure data in the CMMS to identify bad actors